Pensions Marketing Assistant Manager

About the Opportunity

**Job Type**: Permanent

Title Pensions Marketing Assistant Manager

Department Global Communications & Engagement

Location Kingswood

Reports To Manager

Level Marketing-4

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Core Engagement team and feel like you’re part of something bigger.

About your team

Core Engagement is part of our Global Communications & Engagement team supporting the Fidelity Workplace Investing business with digitally led, integrated and engaging communications programmes. Our goal is to provide an outstanding experience for our clients, trustees, and members. The team partners and consults with clients to develop and deliver transparent and effective retirement and holistic financial wellness communication strategies that tangibly meet client objectives, advance the employee value proposition, and contribute to employee behaviour change through increased engagement. Our member communication strategies are built on customer obsession and our aim is to engage members through insight led, effective, creative, and innovative outcome based emotional communications, which aim to improve member financial capability and confidence leading to better financial wellness and retirement outcomes.

About your role

We are looking for a passionate Assistant Marketing Manager to join the Core Engagement team. This role will support marketing colleagues to execute the team’s marketing objectives, including the delivery and development of integrated member campaigns as part of our member engagement programme. The role will include delivering multi-channel campaigns, on and offline, using behaviourally led targeting and segmentation. The campaigns will educate and engage our members to help them achieve better financial outcomes. Being able to evaluate and measure these activities to drive improved return from engagement spend is critical to success. The role is part of a community of passionate communicators that span functional and central teams. The role works closely with Core Engagement colleagues and stakeholders from multidisciplinary teams across the business to shape activity and build impactful and effective communication plans.

About you
- You will have experience of working in a financial services cross-channel marketing or communications team, with an emphasis on retention marketing.
- You will have experience of digital marketing campaigns and will understand the full process from objective setting and agency briefing, to execution, delivery and reporting.
- You will be a great communicator with excellent written English and strong attention to detail.
- You will be passionate about engaging with customers - you will have experience of connecting emotionally with customers and bringing brand values and a brand vision to life cross different media.
- You will have experience of managing your own projects end-to-end and of managing elements of wider projects - you will be able to manage competing deadlines and will be able to manage stakeholder expectations effectively.
- You will have experience of working within a regulated environment. An understanding of the pensions marketing is highly desirable.
- You will be a motivated, energetic and positive team player with a desire to learn and deliver great marketing.
- You will be able to drive quality and excellence to ensure that processes are followed and deadlines are met.
- You will want to make a positive impact and have good influencing and stakeholder management skills.
- You will be passionate about a career in marketing and will have an appetite to grow and learn in an exciting, fast-paced environment.

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