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IT Solutions Specialist

7 months ago

Chilliwack, Canada WB Payroll Services LTD Full time

**Who we are**

Founded in 1977, the Westbow Group of Companies is made up of high-quality businesses throughout various industries. Based in Chilliwack, BC with operations in Western Canada and Guatemala City, our companies tackle construction, investing, agriculture and non-profit causes, constantly aiming to produce Quality for Generations. We are a company that prides itself on its values:

- We work hard, we work smart
- We build lasting value
- We are creative and innovative
- We have fun
- We care
- We act with integrity

**About the role**

Reporting to the IT Manager, IT Solutions Specialist is responsible for analyzing, recommending, and implementing IT solutions for the Westbow Group of Companies. You will lead existing and new IT projects to completion and work with stakeholders to assess, plan, and implement solutions that will benefit various departments within the organization. To excel in this role, you should have a strong foundation in IT best practices, including security, software administration, and support to help you lead discussions and arrive at the right solution.

**What you’re great at**
- Quick information absorption and retention
- Self-motivated with keen attention to detail
- Exceptional problem-solving abilities
- Exceptional time and task management
- Project Management skills
- Exceptional interpersonal, communication, and customer service skills
- Ability to work both collaboratively and independently

**What you’ll be doing**
- Collaborating with multiple business departments to assess, plan, and implement IT Solutions, specific to their department needs.
- Serve as an escalation point for complex technical challenges, contributing expertise to find innovative solutions.
- Maintaining a strong emphasis on security awareness and consideration for data protection protocols.
- Maintain well-documented and updated IT processes, systems, policies, procedures.
- Contributing and pushing forward enhancements to Westbow’s IT Solutions.
- Maintaining up to date knowledge of latest innovations of IT.

**What we’re looking for**
- 3+ years of experience in IT, focusing on software administration
- Post Secondary education in computer science, information technology, or related field
- Familiarity with current Microsoft 365 cloud suite, including Entra ID, Teams, Purview and SharePoint, etc.
- Relevant certifications: CompTIA A+ & Microsoft
- Understanding of SaaS solutions, like CRM/ERP/HRIS/VOIP

**What you can expect from us**
- Medical and Dental benefits package
- RRSP Matching program
- Investment opportunities with Westbow Capital
- New home discounts
- Professional development opportunities
- Supportive team and leadership staff
- Casual and energetic work environment
- Flexible work schedules
- Fun and inclusive company events
- Volunteer opportunities with Westbow Gives Back

Salary Range: $70,000- $85,000

At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts.