Manager, Communications and Operations Social Media

4 weeks ago

North York, Canada Seneca Polytechnic Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

**Are you a dynamic communicator with a flair for strategy and leadership?**:
Join our team as the Manager, Communications and Operations. This unique role requires not only top-notch communication skills but also leadership in channel strategy and management. Your organizational abilities and strong project management skills will be key to making it all come together seamlessly.

In this role, you will play a vital part in shaping our digital presence, ensuring our stories resonate powerfully across all channels and with diverse audiences.

To meet this challenge, we need someone who can think big and bold.

**Here's What’s on Your Horizon**:
Each day, you will work closely with the Communications and Marketing leadership team to:

- Develop and implement a comprehensive channel strategy and manage associated projects to meet our organizational goals.
- Develop and manage the digital content strategy across platforms.
- Manage our intranet from a UX perspective to ensure it is optimized, accessible and user-friendly.
- Manage our social media team, providing guidance and support to ensure high performance and professional growth.
- Evaluate, create and enhance our social media strategy to ensure effective engagement and outreach with dynamic content tailored to a range of audiences.
- Collaborate to produce and gather digital, video and static content for all digital channels including on-site digital screens, intranets and social media
- Take a data-driven approach to analyze the effectiveness of digital content and make improvements as needed.
- Foster a collaborative and innovative environment, driving the success of our communications initiatives.

**We think you will be successful in this role if you are the kind of person who**:

- Is inventive, looking at what is possible and pushing for new and innovative ways to tell and share our stories.
- Is a strategic thinker who embraces communications priorities and sees how stories can be brought to life across our digital channel universe.
- Can provide the perfect blend of communications savvy and project management—you live and breathe staying organized and keeping those around you organized.
- Loves to explore and embrace tech-led solutions, leveraging the latest platform features, content tools and community management approaches to maximize our digital storytelling efforts.
- Is a natural connector—loves working as part of a team and excels in working with various internal partners towards a common goal.
- Has experience and comfort in work environments led by governance and process.
- You're known for delivering quality work on time and within scope.
- Can handle multiple demands on your time and is not easily ruffled by competing priorities and volume—if you weren’t a digital strategist, you might pursue a career in project management
- Sees and always looks for the best in people, generously showing up for your team with advice, support and strategic counsel

**Qualifications**:
If you hold a post secondary education or equivalent credential in Communications, Marketing and/or Social Media, or a related field, and 5+ years of experience in Communications/ Marketing specifically in digital experience, channel and content strategy, and/or social media —along with leadership / supervisory experience
- —we encourage you to apply.

Communications experience in an agency or similar academic, government, not-for-profit or corporate environment is highly desirable.

We are looking for someone who excels in communications, digital experience, and content and social media strategy. Proficiency in optimizing and managing intranet platforms and social media channels will be key to success in this role.
- As part of our commitment to dismantling barriers to success, Seneca may consider applicants with an equivalent combination of education and experience._

**Note**: A skills assessment test will be administered during the recruitment process.

**Job Details**

**External Posting Date**:November 25, 2024
**External Closing Date**: December 6, 2024
**Pay Range**: Admin Pay Grade C: $106,339 - $143,557 (Hiring Range: $106,339 - $124,948)
**Hours**:37.5 Hours per week
**Work Type**:Hybrid
**Shift**: Core hours: Monday to Friday (9:00 AM - 5:00 PM)
**Ideal Start Date**: 1/13/25
**End Date**:
**Job Type**:Full-time, Permanent

**Seneca Polytechnic at a Glance**:
Seneca is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time,

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