I.t Infrastructure and Support Team Supervisor

3 weeks ago


Notredamedunord, Canada Timiskaming First Nation Full time

**SUMMARY**:
Under the direction and supervision of the General Director, the incumbent is responsible for overseeing the infrastructure and IT support teams within the organization, and serves as technical expert for the development, implementation, management, and support of the organizational information systems. The role is responsible for the management and support of internal systems (software management, industry software, workflow management tools, etc.) and for delivering solutions that improve the organizations efficiency and effectiveness.

**KNOWLEDGE & REQUIREMENTS**:

- Knowledge of Timiskaming First Nation (TFN) services, administrative and operational policies and procedures, financial budgeting, and reporting practices
- Extensive knowledge in all aspects of information technology
- Bilingualism (French-English: oral and written required)
- Excellent communication skills
- Ability to work under pressure and meet specific deadlines
- Organizational skills with the ability to multi-task and prioritize
- Interpersonal skills and ability to work in a team-oriented environment

**DUTIES AND MAJOR RESPONSIBILITIES**:

- Lead the IT infrastructure and support team
- Determine requirements for new infrastructure components
- Work with team members to review options and recommend solutions
- Assign work and responsibilities to team members
- Manage day-to-day relationships with infrastructure vendors
- Review and code all external invoices related to infrastructure vendors
- Develop KPI/KVI indicators related to the infrastructure and support
- Build SLA’s (Service level agreements) and implement tools to measure and report on these SLA’s
- Ensure adequate monitoring of all IT infrastructure components
- Work with business solution team to define infrastructure requirements for new projects
- Transfer requests for enhancements, programming, or complex troubleshooting to business analysts
- Work with technicians to develop and maintain all procedures and processes required to complete requests
- Communicate with vendors to follow up on requests
- Ensure all support requests are received and handled in a timely manner

**EDUCATION AND EXPERIENCE REQUIREMENTS**:

- Diploma or degree in computer science or related field of study
- 1 - 3 years’ experience in supervisory role
- Bilingual (required)

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $40,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2023-05-18



  • Notre-dame-du-nord, Canada Timiskaming First Nation Full time

    **Summary Role**: **Duties and Responsibilities**: - Elaboration of intervention plans (I.P.) and of individualized service plans (I.S.P.) - Participate in the awareness initiatives and health education of the community. - Develop and maintain a client caseload. - Ensure that the caseload is well and ethically managed - Maintain updated case notes and...


  • Notre-dame-du-nord, Canada Timiskaming First Nation Full time

    **Summary Role**: **Duties and Responsibilities**: - Elaboration of intervention plans (I.P.) and of individualized service plans (I.S.P.) - Participate in the awareness initiatives and health education of the community. - Develop and maintain a client caseload. - Ensure that the caseload is well and ethically managed - Maintain updated case notes and...


  • Notre-Dame-du-Nord, Canada Conseil en Éducation des Premières Nations (CEPN) Full time

    TITLE: Economic Development Officer DEPARTMENT: Economic and Sustainable Development SUPERVISOR: Director of Economic and Sustainable Development SALARY: As per TFN Salary scale (qualification(s) and/or experience will be considered) SUMMARY: Render quality services under the Community Economic Development Program, delivery of community economic development...

  • Police Officer

    1 month ago


    Notre-dame-du-nord, Canada Timiskaming First Nation Full time

    **SUMMARY**: Under the direction of the Director of Public Security or a delegated officer, the incumbent enforces laws, regulations and Council By-Laws. They will maintain order and public security; conduct interventions to a broad range of safety issues, including incidents of domestic violence, sexual abuse, traffic violations, vehicular...


  • Notre-dame-du-nord, Canada Timiskaming First Nation Full time

    **SUMMARY**:The incumbent will ensure the success of the Timiskaming First Nation students attending schools in the town of Notre Dame du Nord (St-Joseph and Riviere-des-Quinze) and attending high school in the area (Timiskaming District Secondary School). They will assist and support the student success in all areas of education. **EDUCATION AND EXPERIENCE...

  • Cashier Supervisor

    7 days ago


    Coteau-du-Lac, Canada IGA Full time

    **Cashier supervisor**: Part-Time Number of hours per week : between 20 and 35 Shift : Day, Evening Availability : Anytime **Become a cashier supervisor!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered the one who knows the refund policy of the products? Then this job should interest...

  • Production Supervisor

    4 weeks ago


    Notre-Dame-du-Bon-Conseil, Canada Agropur Full time

    Job Type: Regular Sous la supervision du Directeur de Production, le Superviseur de production gère les équipes de travail et s’assure du bon fonctionnement des opérations. Chez Agropur, on investit en TOI: Reconnaissance des années de services pour calcul de vacances; Régime d’assurances collectives flexibles incluant un service de...

  • Mine Supervisor

    1 month ago


    Lac du Bonnet, Canada Tantalum Mining Corporation of Canada Full time

    Job Summary: We are seeking a Mine Supervisor to oversee the daily operations of our underground mine. The Mine Supervisor is responsible for leading and managing the daily operations of the mine, ensuring safety and health of all workers, adherence to regulatory and company standards, and the achievement of production targets. This role requires a hands-on...

  • HR Coordinator

    4 weeks ago


    Centre-du-Québec-Ouest (Saint-Bonaventure), Canada Mattr Full time

    POSITION SUMMARY: Support HR processes for the Shawflex business segment. DUTIES: 1. Recruitment & Selection •Support full cycle recruitment for full time salaried, hourly and contract positions. •Support recruitment process, including developing job descriptions with hiring managers, create and post job advertisements in SuccessFactors, screen...


  • Lac du Bonnet, Canada Tantalum Mining Corporation of Canada Limited Full time

    **MUST BE WILLING TO RELOCATE** **MUST BE LIVING IN CANADA** **Tantalum Mining Corporation **(TANCO) owned by Sinomine (Hong Kong) Rare Metal Resources Co. Ltd. is a mining and manufacturing company located 60 kilometers Northeast of Lac du Bonnet, Manitoba. Employees reside in Lac du Bonnet, Pinawa and the surrounding area. These areas offer safe,...


  • Montreal-nord, Canada CTM International Full time

    Forno Appliances is looking for a Full Time Technical Support Agent: - Lower the Cost of Living with Forno Appliances!_ When the Forno line of products was created, we had only one goal in mind: To provide the best state of the art kitchen appliances to consumers just like you and me at a fraction of current retail prices. We are proud to present a new era...


  • Notre Dame de Lourdes, Canada Southern Health-Santé Sud Full time

    **Requisition ID**: 343921 **Position Number**: 214-71165-M224-02 **Competition Number**: SS-23-1154 **Posting End Date**: September 8, 2023 **City**: Notre Dame de Lourdes **Site**: Southern Health-Santé Sud **Work Location**: Foyer Notre Dame **Department / Unit**: Physical Plant **Job Stream**: Clinical Support **Union**: CUPE **Anticipated...

  • Maintenance Worker I

    4 weeks ago


    Notre Dame de Lourdes, Canada Southern Health-Santé Sud Full time

    **Requisition ID**: 330410 **Competition**:SS-23-106 **Position Number**: 214-71165-M224-02 **Posting End Date**: February 10, 2023 **City**: Notre Dame de Lourdes **Site**: Southern Health-Santé Sud **Work Location**: Foyer Notre Dame **Department / Unit**: Physical Plant **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start...


  • Nord-du-Québec, Canada Bayshore HealthCare Full time

    < Registered Nurse with “Expanded Role” Training Provided Division: Santé Nordique Setting: Variety of patient care settings Location: Remote Northern Quebec Regions Employment Status: Full time, Part-time, and Casual opportunities available Make “being the difference” your Career at Bayshore Bayshore is looking for caring and...


  • Centre-du-Québec-Ouest (Saint-Bonaventure), Canada Mattr Full time

    POSITION SUMMARY: The Quality Assurance Supervisor accountable managing Quality control team and for monitoring the effectiveness of the QMS at the plant level, supporting multiple plants as assigned. This position is responsible for coordinating activities for quality control team members who are involved in the testing and inspection of materials and...


  • Montérégie-Nord (Saint-Antoine-Sur-Richelieu), Canada CISSS de la Montérégie-Centre Full time

    Le Centre intégré de santé et de services sociaux de la Montérégie-Centre (CISSSMC) a une vision fortement axée sur l’humanisation des soins et des services. Tous évoluent dans un écosystème qui aspire à être bienveillant, digne de confiance et accessible. Les usagers et leurs proches demeurent au cœur des priorités.Le CISSSMC, c’est une...


  • Lanaudière-Nord (Saint-Esprit), Canada Le Centre de Guérison Waseskun Full time

    Under the supervision of the Executive Director or his assistant, duties include, but are not limited to:- Supporting administration in all tasks - Supporting the recruitment department - Inventory of supplies; - Assisting in the development of projects; - Providing assistance as needed by other team members; - All other tasks as required by supervisor. The...


  • Montreal-nord, Canada DHP Furniture Full time

    **We are currently seeking a Receiving Coordinator for our Juvenile department with manufacturing / retail or consumer packaged goods’ experience. This role will report to the Warehouse & Logistic Manager.** **Key Responsibilities** By using **JD Edwards** you should be able to: - Perform product receiving transactions in JD Edwards - Place pallet...

  • Family Physician

    4 weeks ago


    Notre Dame de Lourdes, Canada Southern Health-Santé Sud Full time

    Requisition ID: Competition #: DOCS-23- Posting End Date:  Open Until Filled City: Notre Dame de Lourdes Site: Southern Health-Santé Sud Work Location: Centre Medical Seine Department / Unit: Family Medicine  Job Stream: Clinical  Union: Non-Union Anticipated Start Date:  To be determined FTE: 1.00  ...


  • Coteau-du-Lac, Canada FedEx Supply Chain Full time

    **Shift : Monday to Friday 7am to 3h30pm** **We have** - A strong brand, FedEx, which is consistently ranked among the most admired and trusted employers in the world. - An excellent management team with the experience necessary to grow and develop your career. - An open mind to new ideas and creative methods. - An excellent compensation and benefits...