Dock Coordinator

6 months ago

Langley, Canada Bison Transport Full time

The **Dock Coordinator** is responsible for day-to-day support of the Bison Warehouse Operations providing service to Bison internal and external customers.

**Specific responsibilities include**:

- Scheduling daily dock tasks and establishing the priority in which the tasks are to be completed.
- Communicating with dock operators about their task schedules and helping troubleshoot problems.
- Communication with Bison divisions to schedule internal customer tasks and troubleshoot problems.
- Work with operations and the shunt team to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
- Ownership of the reverse logistics process to maintain a quick turnover of returns at our dock. This includes helping with loading, unloading, processing returns, auditing returns, and internal networking with Operations to manage returns.
- Daily capacity reporting. Complete and submit daily activity logs.
- Ensuring all freight originating at the terminal has dimensions capture, maintains weekly DIMS compliance metrics.
- Ensuring all freight originating at the terminal has labels affixed to the skids, maintains weekly Labelling Compliance metrics.
- Ensuring compliance across all manifesting functions, (inbound & outbound) at the dock level
- Ensuring daily dock audit compliance.
- Identifying the need and requesting for 3rd party (temporary) help to manage ebbs and flows in volume at our dock operation.
- Forklift work as required to help the dock daily workflow.
- Some heavy lifting will be required.
- May be required to complete load transfers by hand.
- To work in accordance with all Bison policies and procedures.
- Other duties as required by the position.

**Qualifications**:

- Knowledge of maintenance systems and processes including parts administration
- Strong organizational skills and record keeping ability with attention to detail
- Intermediate skill level in data entry and spreadsheet navigation, and strong competence in being able to navigate around computer systems
- Problem solving ability; recognize, assess, report and provide solutions
- Strong interpersonal, communication & customer service skills
- Strong time management skills with the ability to work with a strong sense of urgency
- Ability to work in a shop/maintenance environment (dust, noise levels, temperature changes, dirt...)
- Must be able to lift up to 70 lbs.

**Why Bison**:

- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams

**About Bison**:

- Celebrating over 50 years in Business
- Active in giving back through Corporate Social Responsibility and Charitable Giving
- Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

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