Lead, Replenishment and Distribution, Supply Chain

2 months ago

Langley, Canada PHSA Full time

**Lead, Replenishment and Distribution, Supply Chain**

BC Clinical & Support Services

Langley, BC

Responsible for directing the daily activities of the BCCSS warehouse and distribution centre at the Shared Services Facility in Langley by leading and managing staff involved in office/administrative operations, fork-lift operations, receiving, picking and packing of inventory items, cross-docking and shipping of goods for distribution throughout the Lower Mainland to ensure timely, effective and efficient movement (inbound and outbound) of medical supplies and equipment.

**What you’ll do**
- Co-ordinates and oversees warehouse operational activities including monitoring operational safety and workflow and allocation of resources to maximize efficiency and effectiveness; responds to and resolves daily operational issues and ensures adherence to standards such as emergency response guidelines and procedures.
- Monitors, controls and coordinates the flow of goods, services, and information to meet customer needs.
- Selects, supervises and evaluates staff to ensure effective performance of duties; disciplines staff members as necessary.
- Participates in the development of warehouse and distribution performance metrics; coordinates and controls activities accordingly.
- Identifies inefficiencies and workflow issues that are counterproductive to operational goals, and in collaboration with Warehouse & Logistics Lead - Lower Mainland, plans and implements operational change.
- Facilitates the continuous improvement of warehouse operations by monitoring Key Performance Indicators and participating in established Quality Monitoring Programs. Participates in ISO activities including ISO preparedness, implementation and compliance monitoring.
- Monitors, assesses and recommends improvements to warehouse activities with regard to industry best practices, quality assurance, continual process improvement, customer service and staff satisfaction.
- Gathers and organizes information from a variety of sources; provides relevant statistical and progress reports; verifies and improves data integrity.
- Consults with Manager, Logistics Coordinators and/or Shared Service Site Customer Service Representatives and customers to identify product and equipment storage and distribution requirements; develops and implements strategies to provide reliable and consistent supply of products and equipment throughout the region.
- Assists Logistics Coordinators and/or Shared Service Site Customer Service Representatives with accessing supply information such as usage reports, operational costs, satisfaction ratings, etc.
- Ensures the execution and continuous improvement of standard warehouse and distribution operating procedures such as receiving of goods, cross docking, inventory allocation, CSA standards for warehousing of medical/ surgical goods, replenishment system, traffic management, data interchange systems, demand management, electronic data systems administration and related functions.
- Assists in the preparation of the annual operating and capital equipment budget for the BCCSS Warehouse and Distribution Centre; monitors activities and ensures expenditures are within approved budgets; identifies efficiencies and ensures optimal use of resources, making recommendations on current and future operational/ service adjustments.
- Ensures that customer service and time objectives are achieved within existing financial constraints to meet operational objectives.

**What you bring**

**Qualifications**:

- Bachelors Degree in Business Administration or related field and completion of an accredited program in Warehouse Management or Logistics, five years of related experience or an equivalent combination of education, training and experience.

Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - off

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