Digital Marketing Client Sucess Manager

5 months ago

Mississauga, Canada Measure Marketing Results Inc. Full time

**Job **Tittle: Digital Marketing Client Success Manager**

**Full-Time**
**Remotely (Canada)**

Are you looking for an opportunity to work with a top-tier marketing agency that's rapidly expanding? Measure Marketing Results Inc. is looking for a highly motivated Digital Marketing Client Success Manager to join our team. We're a Toronto-based company and a trusted partner of Google and HubSpot, specializing in providing cutting-edge marketing strategies to B2B companies in various industries, including Manufacturing, Professional Services, HealthTech, and SaaS. If you're committed to delivering results and have a strong dedication to client success, we invite you to join our dynamic, supportive, and enthusiastic team.

**Role and Responsibilities**:
As a Digital Marketing Client Success Manager at Measure Marketing Results Inc., you will be at the forefront of client relationships and campaign management. Your responsibilities will include:

- Taking ownership of client campaigns/projects, from ideation to execution, driving results and return on investment.
- Serving as a digital marketing consultant, understanding client needs, and creating effective, ongoing digital and inbound strategies.
- Staying updated on inbound marketing trends and providing appropriate recommendations to team members and clients.
- Managing and evaluating client campaigns continuously, making data-driven adjustments for optimal performance.
- Collaborating with clients to brainstorm and conceptualize sales, marketing, and retention strategies and programs.
- Conducting client meetings to review performance, discuss plans, make recommendations, and coordinate with our internal team.
- Working closely with our digital marketing specialists to ensure the alignment of marketing solutions with client objectives.
- Overseeing the work completed by other digital marketing team members and content writers.
- Monitoring and managing monthly budgets for clients' campaigns.
- Reviewing and discussing client reports with the team, presenting results and recommendations to clients on a monthly basis.
- Contributing to internal business initiatives and projects, such as process optimization and new strategy testing.
- Active participation in weekly team meetings and other activities, fostering a collaborative environment.

**Qualifications**:
To thrive in this role, you should possess the following qualifications:

- 3-5 years of professional account management experience, including handling multiple clients and marketing agency exposure.
- 2-3 years of experience in search marketing, SEO, Paid Ads, social media, or content marketing.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse clients.
- Self-regulation and time management skills to balance various project timelines.
- The capacity to follow established processes while also thinking critically and creatively to achieve client objectives.
- Strong problem-solving skills and meticulous attention to detail.
- Ability to multitask and manage competing priorities effectively.
- A willingness to learn and embrace new experiences in the dynamic digital marketing space.
- Exceptional written and verbal English communication skills, coupled with excellent interpersonal abilities.
- Superior organizational skills and excellent time management capabilities.
- Empathetic team player with a strong inclination toward active listening.
- Ability to thrive in a fast-paced environment, providing solutions and making confident decisions.
- Nice-to-have: HubSpot certification and familiarity with technology.

**What We Offer**:

- Competitive salary with performance-based bonuses.
- Health and Dental plan.
- Fully remote work from home.
- Generous paid time off.
- Opportunity to collaborate with a passionate, multicultural and motivated team.
- Comprehensive training on the latest inbound and digital marketing methods and platforms.
- Clear career growth trajectory with increased responsibilities and compensation.

**Ready to Join Us?**

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