Manager Long-term Care Scheduling

1 month ago

Niagara, Canada Niagara Region Full time

**Job Opening**

**Non Union**

**Job Title**:

- Manager Long-Term Care Scheduling**Job Opening Id**:

- 38020**# Required**:

- 1**Business Unit**:

- Community Services**Division**:

- Long-Term Care Homes**Location**:
- Linhaven Home**Standard Hours**:

- 35.00 / week**Full/Part Time**:

- Full-Time**Regular/Temporary**:
- Regular**Salary Grade**:

- 8**Salary Range**:

- $101,380.00 - $119,270.00**Post Date**:

- 2024-02-22**Close Date**:

- 2024-02-28**Division**:
Long Term Care Homes

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**Job Summary**:
Salary Under Review

**Education**:

- Post-secondary degree in Business Administration, Human Resources or a related field
- Courses in payroll an asset
- Post-secondary certificate in Adult Learning is preferred

**Knowledge**:

- Minimum 5 years’ experience in a management/supervisory role with oversight of union and non-union employees.
- Minimum 5 years’ experience working in a multi-union environment.
- Senior level experience in a scheduling or payroll environment.
- Knowledge in Adult Learning principles an asset
- Demonstrated proficiency with databases including Kronos, PeopleSoft and attendance technologies.
- Advanced knowledge in Excel

***:
**Responsibilities**:
**_ Responsible for overseeing LTC Scheduling, by driving a high level of accuracy and customer service and managing the operations of the central scheduling team. Ensures quality of work, resolves problems, and ensures assigned work and outcomes are achieved. (40% of time)._**:

- Oversees time and attendance scheduling and shift replacements for over 1200 unionized staff in Seniors Services. Collaborates with stakeholders and partners such as managers, human resources and the union to ensure compliance under the Collective Agreement, Employment Standards Act and Corporate Policies. Consults in matters of practice implications and interpretations of agreements and as implemented in the 8 Long Term Care homes and Seniors Community Programs.
- Provides workflow and processes to determine best methods and procedures to be used, resolving problems and complaints and ensuring results are achieved.
- Provide strategic leadership in overseeing LTC scheduling operations

**_Ensures that all business processes are in compliance with the Collective Agreement, Employment Standards Act, Human Resources, policies and procedures, and corporate direction. (35% of time)_**:

- Responsible for promoting and developing business improvement recommendations on behalf of the Scheduling Services, managing systems level operational/process improvement projects with a focus on best practices, solution generation, strengthening internal controls and processes, eliminating bureaucratic barriers, improving operational efficiencies, increasing user satisfaction and improving cost efficiencies.
- Ensures all relevant legislation, policy and collective agreement requirements are met, communicated and sustained.
- Establishes quality control and improvemen

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