Long-term Care Office Assistant

2 months ago

Niagara, Canada Niagara Region Full time

**Division**:
Long Term Care Homes

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.
- JOB SUMMARY
- Required to respond to all customers at the main reception area, answer incoming calls and inquiries, and refer where appropriate. Process accounts payable and receivable, and residents’ finances. Provide clerical support to the managers and staff.
- EDUCATION- Completion of Grade 12
- Completion of one year of post-secondary education in a business or office administration program or equivalent
- Additional training in software courses including databases, spreadsheets, word processing

KNOWLEDGE- Minimum 2 years related experience in a fast-paced or similar environment where interaction with the public was significant
- Must possess experience in a Long Term Care environment
- Must possess some knowledge of working with individuals with dementia

SKILLS- Must possess strong knowledge and experience in clinical documentation system (eg. PCC)
- Must possess knowledge of the Internet
- Must possess excellent communication (verbal and written) and interpersonal skills
- Must possess knowledge of customer service skills
- Must possess excellent organization skills, ensuring procedural, professional, and/or organizational standards are adhered to
- Must be able to work under pressure with multiple deadlines and frequent interruptions
- Must be receptive and open to change
- Must be motivated to learn
- Must recognize and adapt to individual differences and team dynamics to produce effective working relationships

SPECIAL REQUIREMENTS- May be required to travel to other offices or community locations for meetings/training as assigned
- An annual influenza vaccination is recommended
- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate

**Shift Information**:
There are no guarantee of hours per week, however work shifts are 8:30am to 4:30pm, Monday - Friday.

**Other Conditions**:

- The successful incumbents will work replacement shifts to cover existing staff's scheduled and unscheduled absences. The incumbents will work in all eight of our long term care facilities listed below:
- Gilmore Lodge - Fort Erie
- Northland Pointe - Port Colborne
- Rapelje Lodge - Welland
- Woodlands of Sunset - Welland
- Linhaven - St.Catharines
- Upper Canada Lodge - Niagara on the lake
- Deer Park Villa - Grimsby
- Meadows of Dorchester - Niagara Falls

Conditions of offer include:
- obtaining a police clearance that is less than 6 months old from date of hire
- satisfactory completion of Mantoux Baseline 1 and 2 Clearance (or chest x-ray)

**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department

  • Long-term Care Office Lead

    2 weeks ago

    Niagara, Canada Niagara Region Full time

    **About Us**: Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of...

  • Long-term Care Office Assistant

    1 week ago

    Niagara Falls, Ontario, Canada Niagara Region Full time

    Division:Long Term Care HomesTemporary Duration:Approximate Duration: 12 monthsAbout Us:Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality...

  • Administrator Long-term Care

    2 months ago

    Niagara, Canada Niagara Region Full time

    **About Us**: Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of...

  • Personal Support Worker

    2 weeks ago

    Niagara-on-the-Lake, Canada Radiant Care Full time

    **RADIANT** **CARE** **Company Information** We are a private, non-profit organization committed to providing top quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet...

  • Personal Support Worker

    3 days ago

    Niagara-on-the-Lake, Canada Radiant Care Full time

    **RADIANT** **CARE** **Company Information** We are a private, non-profit organization committed to providing top quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet...

  • Personal Support Worker

    4 days ago

    Niagara-on-the-Lake, Canada Radiant Care Full time

    **RADIANT** **CARE** **Company Information** We are a private, non-profit organization committed to providing top quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet...

  • Personal Support Worker

    3 weeks ago

    Niagara-on-the-Lake, Canada Radiant Care Full time

    **RADIANT** **CARE** **Company Information** We are a private, non-profit organization committed to providing top quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet...

  • Personal Support Worker

    2 weeks ago

    Niagara-on-the-Lake, Canada Radiant Care Full time

    **RADIANT** **CARE** **Company Information** We are a private, non-profit organization committed to providing top quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet...

  • Personal Support Worker

    2 weeks ago

    Niagara-on-the-Lake, Canada Radiant Care Full time

    **RADIANT** **CARE** **Company Information** We are a private, non-profit organization committed to providing top quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet...

  • Personal Support Worker

    4 weeks ago

    Niagara-on-the-Lake, Canada Radiant Care Full time

    **RADIANT** **CARE** **Company Information** We are a private, non-profit organization committed to providing top quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet...

  • Rpn (Casual)

    3 weeks ago

    Niagara-on-the-Lake, Canada Niagara Long Term Care Residence Full time

    **REGISTERED PRACTICAL NURSE** **“How do you live in the moment?”** **The Registered Practical Nurse reports to the Director of Care and is expected to coordinate and oversee all aspects of resident-focused delivery of care. Provide direct supervision, leadership and education to other members of the healthcare team. Acts as a resource advocate for...

  • Manager Long-term Care Scheduling

    2 weeks ago

    Niagara, Canada Niagara Region Full time

    **Job Opening** **Non Union** **Job Title**: - Manager Long-Term Care Scheduling**Job Opening Id**: - 38020**# Required**: - 1**Business Unit**: - Community Services**Division**: - Long-Term Care Homes**Location**: - Linhaven Home**Standard Hours**: - 35.00 / week**Full/Part Time**: - Full-Time**Regular/Temporary**: - Regular**Salary Grade**: -...

  • RPN (Full time 2pm-10pm)

    3 weeks ago

    Niagara-on-the-Lake, Canada Niagara Long Term Care Residence Full time

    REGISTERED PRACTICAL NURSE“How do you live in the moment?”We are passionate about ‘Making Every Moment Matter™'. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful...

  • Long-term Care Scheduling Clerk

    3 weeks ago

    Niagara, Canada Niagara Region Full time

    **Job Opening** **CUPE 1287** **Job Title**: - Long Term Care Scheduling Clerk (21-hour)**Job Opening Id**: - 38968**# Required**: - 1**Business Unit**: - Community Services**Division**: - Long Term Care Homes**Location**: - Linhaven Home**Standard Hours**: - 21.00 / week**Full/Part Time**: - Part-Time**Regular/Temporary**: - Temporary**Salary...

  • RPN (Full time 2pm-10pm)

    3 weeks ago

    Niagara-on-the-Lake, Ontario, Canada Niagara Long Term Care Residence Full time

    REGISTERED PRACTICAL NURSE"How do you live in the moment?"We are passionate about 'Making Every Moment MatterTM'. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful...

  • Long-term Care Scheduling Clerk

    1 week ago

    Niagara Falls, Ontario, Canada Niagara Region Full time

    Job OpeningCUPE 1287Job Title: Long Term Care Scheduling Clerk (21hour)Job Opening Id: 38968# Required: 1Business Unit: Community ServicesDivision: Long Term Care HomesLocation: Linhaven HomeStandard Hours:/ weekFull/Part Time: Part-TimeRegular/Temporary: TemporarySalary Grade: 7Salary Range:- $ $ 29.97Post Date:Close Date:Division:Long Term Care...

  • Cook (45 Hours Biweekly)

    3 weeks ago

    Niagara-on-the-Lake, Canada Niagara Long Term Care Residence Full time

    JOB POSTING - COOK “How do you live in the moment?” Cook reports to Food Services Manager/ Food Services Supervisor and is expected to demonstrate commitment to resident safety by providing high-quality care in accordance with the organization's vision and mission. **Responsibilities**: - Preparation of high quality, nutritious meals according to the...

  • Cook (Casual)

    2 months ago

    Niagara-on-the-Lake, Canada Niagara Long Term Care Residence Full time

    JOB POSTING - COOK “How do you live in the moment?” Cook reports to Food Services Manager/ Food Services Supervisor and is expected to demonstrate commitment to resident safety by providing high-quality care in accordance with the organization's vision and mission. **Responsibilities**: - Preparation of high quality, nutritious meals according to the...

  • Rpn (Casual)

    1 week ago

    Niagara-on-the-Lake, Ontario, Canada Niagara Long Term Care Residence Full time

    REGISTERED PRACTICAL NURSE"How do you live in the moment?"The Registered Practical Nurse reports to the Director of Care and is expected to coordinate and oversee all aspects of resident-focused delivery of care. Provide direct supervision, leadership and education to other members of the healthcare team. Acts as a resource advocate for residents, families,...

  • Long Term Care Scheduling Clerk

    1 week ago

    Niagara Falls, Ontario, Canada Niagara Region Full time

    Division:Long Term Care HomesAbout Us:Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the...