Delivery Lead
4 months ago
Requisition ID: 206736
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**The Team**
The Delivery Lead coordinates development and delivery activities within the Customer Communications Composition team and ensures deliverables are of the highest quality while adhering to defined release, change, project and architectural standards and methodologies by leveraging a team of technical staff.
The incumbent manages sub-projects and activities for the entire Program while contributing to delivery goals in direct support of business drivers (including revenue goals and customer project targets) as well as the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
**Is this role right for you?**
- Leads the day-to-day execution of the Customer Communications Composition Platform Modernization Program activities
- Demonstrates capability to expertly run large scale programs/initiatives in a scaled environment, with set budgets and timelines where there are multiple teams and verticals working
- Leads the execution of day-to-day project and task oriented work efforts, meeting customer expectations for contracted time, cost and specification definitions
- Able to Lead a squad/POD with multiple teams and competing priorities involved
- Responsible for the oversight of all interconnected projects within a Squad/Pod
- The Delivery Lead is accountable for the overall planning, execution, management and delivery of the Program/projects to ensure delivery on the business strategy and project objectives in the Business Case by managing the delivery process end to end.
- Oversee all project activities and team members for assigned Program to ensure Program goals and objectives are accomplished within approved time frames, scope and budget.
- Plan and manage large-scale development and implementation programs to ensure that the program’s business objectives and stakeholder needs and expectations are met
- Responsible for assembling, managing and maintaining an integrated Program project plan for all Program sub projects in execution that accurately reflects the critical path tasks, time estimates, dependencies and resources (including personnel, technology and equipment) associated with each task, ensuring the inclusion of all required System Development Lifecycle
- Responsible for directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality, timeline issues appropriately
- Direct Management of overall Program financials and reporting
- Manage Program risks and issues proactively by identification, assessment, ongoing management and reporting of program risks and issues. Timely escalation of risks and issues to senior management and key stakeholders as required ensuring that appropriate actions are taken to mitigate risks and resolve issues.
- Track and report Program progress against requirements and Program objectives throughout the project life cycle
- Creation of Program status reports and decks for project execution team and leadership team; works hand in hand with the Senior Manager of Development to prepare leadership status updates and reports on program health (execution status against plan, risks, issues, financials)
- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
- Strong knowledge of Agile Methodologies and best practices in Delivery. Work closely with other Delivery Leads to ensure the success of the programs and the projects.
- Operationalizes technical and managerial processes and supervises the development and maintenance activities within the team/program
- Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed
- Manage Client Stakeholders for support on existing deliverables as well as new functions as part of project execution
- Assists in areas of scheduling, technical direction, future planning and standard development methodologies
- Negotiates IT project requirements (i.e. deadlines, budgets, resources, etc.)
- Builds and maintains solid, professional working relationships with peers within the project management, various control and support functions within the Bank and all business lines
- Meets scheduled milestones to ensure project/program objectives are met in a timely manner, has an in-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software solutions
- Facilitate agile ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective) and longer-term planning exercises (Release Planning, Release Train Planning).
- Facilitate discussion,
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