Box Office Agent

3 days ago


Ottawa, Canada National Arts Centre - Centre National des Arts Full time

**Introducing the National Arts Centre**
The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, _The Journey Ahead_.

**Equity, Diversity, Inclusion, Anti-Racism and Accessibility**
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

Job Number: J1224-0763

Job Title: BOX OFFICE AGENT - VISITOR EXPERIENCE

Employment Type: Full-Time continuing

Job Category: Visitor Experience

Open Positions: 1

Posting Date: December 31, 2024

Closing Date: January 29, 2025

**Salary**: $24.13 - $31.19/Year

Language Requirement: Bilingual

Working Hours: Full-time, continuing. Five (5) days of work (35 hours per week).

Job Reports To: Senior Box Office Coordinator

**Key Activities**:
Under the direction of the Senior Box Office Coordinator, the Box Office Agent engages with and nurtures relationships with our customers in order to develop long-term loyalty. By handling patron inquiries, helping customers find just the right tickets or subscription package, proactively offering information and items to enhance the customers’ experience, consistently and accurately recording and using key customer data and striving for first contact problem resolution, the Box Office Agent provides gold-standard patron care.

The Box Office Agent also helps with outreach efforts to connect further with our Patrons and performs other administrative activities associated with event promotions and ticket sales.

**Skill Requirements**:

- Fluently bilingual in both official languages;
- High School degree with a minimum of one year of related experience;
- Experience in customer service;
- Experience in dealing with various monetary transactions;
- Strong communication and interpersonal skills;
- Ability to work well under pressure and with a team;
- Ability to follow detailed instructions;
- Strong problem-solving skills, organizational ability, and initiative.
- Familiarity and comfort with a computerized environment;
- Experience in ticket sales is an asset;
- Experience in Microsoft Teams is an asset;
- A past record of satisfactory attendance and punctuality is a requirement*.

**Who Can Apply**:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

**Important Notice**:


  • Box Office Agent

    4 weeks ago


    Ottawa, Canada National Arts Centre - Centre National des Arts Full time

    **Introducing the National Arts Centre** The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and...


  • Ottawa, Canada Ottawa Festival Network Full time

    This position is funded through Ontario’s Job Creation Partnerships (see more details below). IFFO brings the best of the film festival circuit to Ottawa. The Festival includes 30+ film screenings, filmmaker talks, and industry events Screen Summit and Save As. The IFFO Box Office & Volunteer Coordinator will work with the Festivals Manager to plan and...

  • Box Office Staff

    7 months ago


    Ottawa, Canada Ottawa Sports and Entertainment Group Full time

    The box office staff will deliver exceptional customer service to patrons visiting the Box Office on game days by selling tickets and assisting guests in accessing their previously purchased tickets online. **_ What you’ll do:_** - Assist guests with purchasing tickets to TD Place ticketed events; - Process payment for tickets via POS machines; - Help...

  • Box Office Staff

    7 months ago


    Ottawa, Canada Ottawa Sports and Entertainment Group Full time

    The box office staff will deliver exceptional customer service to patrons visiting the Box Office on game days by selling tickets while also assisting patrons access their previously purchased tickets on their phone. **_ What you’ll do:_** - Assist guests with purchasing tickets to TD Place ticketed events; - Process payment for tickets via POS...


  • Ottawa, Canada Ottawa Festivals Full time

    **Desired Contract Length**: 26 Weeks **Start Date**: ASAP **End Date**: After 26 weeks **Work Schedule**: Full Time **Work Location**: Downtown Office **Job Summary**: Reporting to the Artistic Producer, Festival Coordinator and Box Office Coordinator, provides assistance to the Box Office Coordinator pertaining to ticket and membership sales, information...


  • Ottawa, Canada Ottawa Festivals Full time

    **Contract Length**: 26 Weeks (six months) **Start Date**: ASAP **End Date**:After 26 weeks **WORK LOCATION**: Hybrid: Own home and office **JOB SUMMARY**: Provides assistance to the Box Office Coordinator pertaining to ticket and membership sales, information calls, mail-outs, and on-site box-office duties. **RESPONSIBILITIES**: - Answer the phones to...


  • Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    **Front Desk and Staff Assistant - Desjardins Agent Team Member**: **Jameel Insurance & Financial Services Limited, Desjardins Agent** **Location: 5923 Hazeldean Road, Stittsville, ON** Type: Full Time in office **_ Please ensure you provide a cover letter along with your resume_** **Position Overview**: **_ We are growing again and have a new role...


  • Ottawa, Canada Paramount Properties Full time

    **Office Administrator/ Rental Agent** Duration Full-time Rate of Pay $38,000 to 42,000 annually. Other Benefits: Optional group insurance Hours per week 40/hours week To perform all leasing and administrative office duties for high-rise apartment building. The position is responsible for all leasing tasks assigned by the Property Manager. These tasks...

  • Staff Assistant

    6 months ago


    Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    **Staff Assistant / Client Services Representative - Desjardins Agent Team Member**: **Jameel Insurance & Financial Services Limited, Desjardins Agent** **Location: 5923 Hazeldean Road, Stittsville, ON** Type: Full Time in office **_ Please ensure you provide a cover letter along with your resume_** **Position Overview**: **_ We are growing again and...


  • Ottawa, Canada Paramount Properties Full time

    **Office Administrator/ Rental Agent** Duration Full-time Rate of Pay $38,000 to 42,000 annually. Other Benefits: Optional group insurance Hours per week 40/hours week To perform all leasing and administrative office duties for high-rise apartment building. The position is responsible for all leasing tasks assigned by the Property Manager. These tasks...


  • Ottawa, Canada U-Haul Full time

    **U-Box Customer Care Representative CN (Non-Commercial)**: Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and...


  • Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    **Insurance Account Representative - Jameel Insurance & Financial Services Inc.**: **Location: Stittsville** **Type: Full Time** **Compensation Range: $47,000-$62,000 + $10-20K commission and bonuses**: **_Please note that this position is an IN OFFICE role in Stittsville, ON (west-end of Ottawa) - no sponsorship or relocation is available - you must be...


  • Ottawa, Canada Paramount Properties Full time

    **Office Administrator/ Rental Agent/ Yardi Specialist** Duration Full-time Rate of Pay $42,000 to 45,000 annually. Other Benefits: Optional group insurance Hours per week 40/hours week To perform all leasing and administrative office duties for high-rise apartment building. The position is responsible for all leasing tasks assigned by the Property...


  • Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    **BILINGUAL (English/French) Insurance Account Representative - Jameel Insurance & Financial Services Inc.**: **Location: Stittsville** **Type: Full Time** **Compensation Range: $45,000-$75,000 + $10-20K commission and bonuses**: **_Please note that this position is in Stittsville, ON (west-end of Ottawa) - no sponsorship or relocation is available - you...

  • Office Administrator

    7 months ago


    Ottawa, Canada REMAX Hallmark Realty Group Full time

    The Office Administrator manages the day-to-day operations of the assigned RE/MAX Hallmark Office and is a pivotal position in the office providing support to the hiring processes with the Broker Manager. This position carries out responsibilities in some or all of the following functional areas: office development, staff leadership, new agent sign ups and...

  • Patent Agent

    6 months ago


    Ottawa, Canada Osler, Hoskin & Harcourt LLP Full time

    Are you interested in working at one of Canada’s leading business law firms alongside some of the best and brightest legal minds providing exceptional service to our clients? **Position Requirements** Do you have what we’re looking for? - registered Canadian Patent Agent in good standing with the College of Patent Agents & Trademark Agents (CPATA);...


  • Ottawa, Canada World Expeditions Full time

    We are seeking a new team member at our Ottawa office; One for our World Expeditions division, offering unique small group adventures to the world's most fascinating destinations. As a reservation agent, you will be working closely with our dynamic sales consultants and managing our reservation process to maintain high-quality service. **Responsibilities...

  • Guest Service Agent

    7 months ago


    Ottawa, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Reservation Manager

    20 hours ago


    Ottawa, Canada U-Haul Full time

    **Location**: 3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services. **U-Haul offers...

  • Leasing Agent

    4 weeks ago


    Ottawa, Canada Apollo Property Management Full time

    **Company: Apollo Property Management** **Location: Ottawa, Ontario, Canada** **About Us**: Apollo Property Management is a leading property management company dedicated to providing exceptional service and maintaining high standards for our residential properties. We are currently seeking a motivated and customer-oriented individual to join our team as a...