Full Time/ Part Time Airport Customer Service Agent

6 months ago

Kitchener, Canada The Landline Company Full time

**Full Time/ Part Time Customer Service Agent**

**The Landline Company**

Kitchner, ON

**Our Values**:
Care for our communities. Be obsessive about the needs of our customers. Take care of each other and ourselves. Operate with kindness, integrity and ingenuity.

**The Role**:
We’re seeking Part Time & Full Time Customer Service Agents to join our team at the Kitchner airport. You will be responsible for assisting with passenger check-in and boarding.

**Benefits**:

- Basic and supplemental life and accident insurance for you and your family
- Weekly indemnity insurance
- Long-term disability insurance
- Extended health care coverage
- Vision and dental care
- Employee Assistance Program
- Registered Retirement Savings Plan
- Paid time off
- Flight benefit privileges with our partner airlines

**Responsibilities**:

- Greet customers and provide information about our services
- Assist customers with the boarding process
- Answer customer questions and resolve customer concerns
- Enter passenger information into reservations systems
- Document and update customer records based on interactions
- Load and remove customer baggage from Landline vehicles and baggage carousels
- Develop and maintain knowledge of Landline’s products and services
- All other duties as assigned

**Qualifications**:

- High School Diploma, GED or equivalent education required
- 2 years of customer service experience
- Experience working with an Airline Passenger Service System is preferred
- Ability to work a variety of shifts including nights, weekends and holidays
- Ability to build rapport with customers
- Ability to prioritize and multitask
- Positive attitude, strong work ethic and professional demeanor
- Excellent written and verbal communication skills
- A willingness to learn new systems and be flexible in tough situations
- Ability to lift up to 50lbs

**The Landline Company is an Equal Opportunity Employer.**

**The Landline Company provided the following inclusive hiring information**:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Types**: Full-time, Part-time

Pay: $17.00-$22.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 2 years (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Ability to Commute:

- Kitchener, ON (required)

Ability to Relocate:

- Kitchener, ON: Relocate before starting work (required)

Work Location: In person

  • Part Time Airport Customer Service Agent

    6 months ago

    Kitchener, Canada The Landline Company Full time

    **Full Time/ Part Time Customer Service Agent** **The Landline Company** Kitchner, ON - **Shift Time: 3:30 am - 7:30 am (Full Availability Monday-Sunday)**_ **Our Values**: Care for our communities. Be obsessive about the needs of our customers. Take care of each other and ourselves. Operate with kindness, integrity and ingenuity. **The Role**: We’re...

  • Mid-Level Accountant

    4 weeks ago

    Kitchener, Canada Part Time CFO Services Full time

    Job Title: Mid-Level Accountant - Join Our Successful Team!Company: Part-Time CFO ServicesLocation: Kitchener-Waterloo, ONAbout Us:Part-Time CFO Services is a leading financial consulting firm providing expert financial services to businesses across various industries. We partner with our clients to improve their financial health and drive success.Why Join...

  • Mid-Level Accountant

    4 weeks ago

    Kitchener, Canada Part Time CFO Services Full time

    Job Title: Mid-Level Accountant - Join Our Successful Team!Company: Part-Time CFO ServicesLocation: Kitchener-Waterloo, ONAbout Us:Part-Time CFO Services is a leading financial consulting firm providing expert financial services to businesses across various industries. We partner with our clients to improve their financial health and drive success.Why Join...

  • Customer Service Agent 3

    6 months ago

    Kitchener, Canada Serco North America Full time

    Position Description: This role has a starting hourly rate of **$22.95**! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who...

  • Airport Planning Specialist

    1 week ago

    Kitchener, Ontario, Canada Avia NG Airport Consultants Full time

    Senior Airport Planner Job DescriptionAvia NG Airport Consultants represents the NextGen in airport consulting and brings together a unique team of experienced engineers, planners, technologists, and pilots who share a passion for airports and aviation.We take pride in creating and fostering a work environment where each person is treated as an individual,...

  • Airport Infrastructure Specialist

    2 weeks ago

    Kitchener, Ontario, Canada Avia NG Airport Consultants Full time

    About UsAvia NG Airport Consultants represents the next generation in airport consulting, offering innovative services to clients and business partners. Our team of experienced engineers, planners, technologists, and pilots shares a passion for airports and aviation, driving us to deliver high-quality results.Job SummaryWe are seeking an Airport...

  • Bookkeeper (Part Time/full Time)

    6 months ago

    Kitchener, Canada Social Development Centre Waterloo Region Full time

    **PART TIME/FULL TIME BOOKKEEPER POSITION** **What is the Social Development Centre (SDC)?** The SDC was incorporated in 1967 as part of the Social Planning movement. Over the years we have incubated countless community projects, grassroots groups and sibling non-profits. Today our primary pillars are Housing & Homelessness, Grassroots Infrastructure, and...

  • Airport Planning Expert

    2 weeks ago

    Kitchener, Ontario, Canada Avia NG Airport Consultants Full time

    About UsAvia NG Airport Consultants is a renowned airport consulting firm that offers innovative and timely services to clients worldwide. Our team of experienced engineers, planners, and technologists share a passion for airports and aviation.We pride ourselves on creating a work environment where each individual is valued and treated with integrity. This...

  • Senior Financial Analyst

    2 weeks ago

    Kitchener, Ontario, Canada Part Time CFO Services Full time

    About Part-Time CFO ServicesPart-Time CFO Services is a leading financial consulting firm providing expert financial services to businesses across various industries. We partner with our clients to improve their financial health and drive success.Job OverviewThis role is an excellent opportunity for a highly organized and detail-oriented individual to join...

  • Airport Infrastructure Development Specialist

    1 week ago

    Kitchener, Ontario, Canada Avia NG Airport Consultants Full time

    About Avia NG Airport ConsultantsWe are a NextGen airport consulting firm that brings together experienced engineers, planners, technologists, and pilots to deliver timely, high-quality, and innovative services to our clients.Senior Airport Planner Job SummaryWe are seeking a Senior Airport Planner to join our Aviation Planning and Advisory division based in...

  • Airport Planning and Advisory Specialist

    1 week ago

    Kitchener, Ontario, Canada Avia NG Airport Consultants Full time

    About UsAvia NG Airport Consultants is a leading airport consulting firm that prides itself on delivering innovative and timely services to its clients. We have a unique team of experienced engineers, planners, technologists, and pilots who share a passion for airports and aviation.Salary and BenefitsWe offer a competitive salary range of $80,000 - $120,000...

  • Senior Financial Analyst

    2 days ago

    Kitchener, Ontario, Canada Part Time CFO Services Full time

    About the RoleWe are seeking a highly skilled Senior Financial Analyst to join our team at Part-Time CFO Services. As a key member of our finance department, you will be responsible for providing financial reporting and analysis to support business decisions.Job SummaryThe ideal candidate will have a bachelor's degree in business, finance, or accounting and...

  • Airport Infrastructure Planning Expert

    2 weeks ago

    Kitchener, Ontario, Canada Avia NG Airport Consultants Full time

    At Avia NG Airport Consultants, we are seeking a highly skilled and experienced Senior Airport Planner to join our Aviation Planning and Advisory division based in Kitchener-Waterloo.About UsWe represent the NextGen in airport consulting, bringing together a unique team of experienced engineers, planners, technologists, and pilots who share a passion for...

  • Airport Infrastructure Development Specialist

    1 week ago

    Kitchener, Ontario, Canada Avia NG Airport Consultants Full time

    About UsAvia NG Airport Consultants represents the NextGen in airport consulting and brings together a unique team of experienced engineers, planners, technologists, and pilots who share a passion for airports and aviation.We take pride in creating a work environment where each person is treated as an individual and not a number. This passion motivates and...

  • Airport Heliport Infrastructure Expert

    1 week ago

    Kitchener, Ontario, Canada Avia NG Airport Consultants Full time

    About Avia NG Airport ConsultantsWe are a leading airport consulting firm with a unique team of experienced engineers, planners, technologists, and pilots. Our passion for airports and aviation drives us to deliver timely, high-quality, and innovative services to our clients and business partners.We take pride in creating a work environment where each person...

  • Sales Agent

    6 months ago

    Kitchener-Waterloo, Canada Flightpath Charter Airways Inc. Full time

    **About Flightpath** **Purpose of Position** The Charter Sales Agent role is both onsite at our usual Airport FBO’s (Private Hangar / Customer Lounge) for overseeing the perfection of our services once a charter flight is ordered, and working behind the scenes to meet the demand for inbound requests for quotes. The Charter Sales Agent ensures seamless...

  • Customer Service

    2 weeks ago

    Kitchener, Canada City of Kitchener Full time

    **Customer **Service** (Sportsfields) PT** **(Temporary Part-Time for approximately **10** months)** **Competition Number** 2024-516 **Job Code** 1398 **Posting Date** November 28, 2024 **Closing Date** December 5, 2024 (at 6:00pm) **Job Status** Temporary Part-Time The **City of Kitchener** is a vibrant and dynamic city of approximately 292,000,...

  • Charter Sales Agent

    6 months ago

    Kitchener-Waterloo, Canada Flightpath Charter Airways Inc. Full time

    **About Flightpath** **Purpose of Position** The Charter Sales Agent role is both onsite at our usual Airport FBO’s (Private Hangar / Customer Lounge) for overseeing the perfection of our services once a charter flight is ordered, and working behind the scenes to meet the demand for inbound requests for quotes. The Charter Sales Agent ensures seamless...

  • Full Time Security Guard

    6 months ago

    Kitchener, Canada Securitas Canada Ltd. Full time

    Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology...

  • Full Time Security Guard

    6 months ago

    Kitchener, Canada Securitas Inc. Full time

    Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology...