Forms Specialist

3 weeks ago


Toronto, Canada AlayaCare Full time

**About AlayaCare**:
AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 650+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.

**About the role**:
Reporting to the Director, Professional Services Delivery, the Forms Specialist has a critical, customer-facing and internal role, enabling the self-sufficiency of a best-in-class professional services organization.

**A day in the life**:

- Leads projects in customer forms development, configuration, testing and user training
- Serves as a trusted advisor to customers, supporting customer form issues and updates as they come up and looping in the project manager if issues will impact project scope, timeline, and budget
- Contributes to development of repeatable forms configuration as well as assisting with resource documentation creation
- Manages offshore team's workload and quality
- Maintains state Forms libraries that also include updates to pharmacy and state-specific requirements
- Works with the clinical product team to ensure prioritization and steps for resolution follow best practice for both operational and implementation-based customers
- Assists with the direction of product development and feature prioritization based on industry best practices and customer needs
- Maintains up-to-date knowledge of and compliance with internal processes and procedures
- Performs other job-related duties as assigned

**What you'll bring to the team**:

- Bachelor's Degree in a relevant field (business, health sciences, etc.)
- 2+ years of experience with software configuration
- Experience in home health care services with specific knowledge of clinical forms
- Ability to create and maintain process-based documentation guides
- Passion to understand customers challengesand provide detailed plan of resolution
- Must be able to effectively communicate with customer leadership
- Recognizes and articulates complex problems related to a project
- Deep expertise in the AlayaCare platform and/or relevant functional areas
- Excellent communication and interpersonal skills, including experience managing a team's workload
- Ability to handle various projects simultaneously; adapts quickly and easily while managing competing priorities

**What Makes AlayaCare a Great Place to Work**:

- Our products have a positive impact on the lives of countless care workers and care recipients Equity in a well-funded, high-growth company
- Work where you feel most engaged and productive with our SuperFlex working models, whether that be at home or in one of our beautiful offices
- Competitive compensation including equity in a growing, well-funded company
- Comprehensive group benefits program, including telemedicine
- Employee expense program for health, wellness, lifestyle, productivity expenses and more
- Parental leave top-up plan
- Flexible vacation policy
- Wellness Fridays program for North America-wide designated days off to unwind
- Paid Volunteer Time off Program
- Career growth and development opportunities
- An entrepreneurial culture of transparency, collaboration, and innovation
- We are recognized as Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation

**_ Better outcomes, better belonging_**
- Our team members are uniqu_e—like our products and the customer groups that we service. _AlayaCare_ employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard._
- Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within _AlayaCare's_ policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration._

LI-RB1



  • Toronto, Canada Intuit Full time

    **Overview**: Come join the TurboTax tax compliance team as a Government Form Specialist. The tax compliance team are driving the research and implementation of the tax law changes by partnering with engineers, design experts, marketing, customer care teams to deliver an awesome experience for our clients. **What you'll bring**: - Knowledge or experience...


  • Toronto, Ontario, Canada Designfusion Full time

    Designfusion is a dynamic, evolving company that is always looking for the right people to help our company grow. We look for people with industry experience who possess a positive "can do" attitude. People who are creative thinkers and not afraid to take on challenges. When we have a position open, we'll list the specific opportunity below. However, we are...

  • Deal Desk Specialist

    3 weeks ago


    Toronto, Canada Cushman & Wakefield Full time

    **Job Title** Deal Desk Specialist **Job Description Summary** The Deal Desk Specialist will assist brokers, Local Operations completing requests in support of deal flow management. In this role, the Deal Desk Specialist will perform select deal management and master data management activities to ensure brokers are provided high quality, efficient, and...

  • Payroll Specialist

    4 weeks ago


    Toronto, Canada Diabetes Canada Full time

    A world free of the effects of diabetes is our vision. That’s why we’re working together to improve the quality of life of people living with diabetes. We’re sharing knowledge and creating connections for individuals and the health-care professionals who care for them; advocating through public policy; and funding research to improve treatments and...


  • Toronto, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...


  • Toronto, Canada Tenovos Full time

    At Tenovos, we help some of the world's most iconic brands such as Amazon, Canadian Tire, Marvel, and Mattel tell the ultimate story with their content. We seek a Content Marketing Specialist to help Tenovos tell our ultimate story with our content to attract more amazing brands. Tenovos is a data-first digital asset management platform, intuitively...

  • Mobile Specialist

    2 weeks ago


    Toronto, Ontario, Canada Maverick Mobile Full time

    As a Mobile Specialist, your role is to act as our "secret shopper," evaluating customer service at our clients' store locations. You'll blend in as a regular customer seeking to upgrade their phoUnablne, equipped with pre-approved service identification cards.After your visit, we'll rely on your detailed feedback forms to pinpoint areas for improvement and...

  • Mobile Specialist

    1 month ago


    Toronto, Ontario, Canada Maverick Mobile Full time

    As a Mobile Specialist, your role is to act as our "secret shopper," evaluating customer service at our clients' store locations. You'll blend in as a regular customer seeking to upgrade their phoUnablne, equipped with pre-approved service identification cards.After your visit, we'll rely on your detailed feedback forms to pinpoint areas for improvement and...


  • Toronto, Canada Demant Full time

    Position Overview- The Order System Specialist plays a pivotal role in reducing the administrative burden on HearingLife clinic staff. Reporting to the "Manager, Data & Systems" within the Operations department, this position contributes to the success of important departmental projects, including initiatives to enhance pricing validation, overhaul our...


  • Toronto, Ontario, Canada Designfusion Full time

    Designfusion is a dynamic, evolving company that is always looking for the right people to help our company grow. We look for people with industry experience who possess a positive "can do" attitude. People who are creative thinkers and not afraid to take on challenges. When we have a position open, we'll list the specific opportunity below. However, we are...

  • Payroll Specialist

    2 weeks ago


    Toronto, Canada Duca Full time

    **Why DUCA?** At DUCA, we strive for excellence in everything we do. Our commitment to **_Do more, Be more, Achieve more_** is what sets us apart and drives our company culture. DUCA’s impact goes beyond our financial solutions - we're dedicated to making a real difference in the lives of our members and in our community. We believe our employees are our...


  • Toronto, Canada hearinglife_Canada Full time

    **Position Overview**: The Order System Specialist plays a pivotal role in reducing the administrative burden on HearingLife clinic staff. Reporting to the "Manager, Data & Systems" within the Operations department, this position contributes to the success of important departmental projects, including initiatives to enhance pricing validation, overhaul our...


  • Toronto, Ontario, Canada TRUGREEN Full time

    TRUGREEN Residential Lawn Specialist MADISON , Wisconsin Apply Now JOB REQUIREMENTS:Salary: \$19.00 an hour R Dutch MillRD, Madison, Wisconsin 53716 T ruGreen accepts applications on anongoing basis. Job Description Field Operations Every TruGreen associateis committed to quality. We all have an important role to play in thesuccess of our company. There is...

  • Tax Specialist

    3 weeks ago


    Toronto, Canada Fruitman Kates Full time

    Fruitman Kates LLP is currently looking for a Tax Specialist to join our tax team full time. Our tax department is a cohesive team that engages in compliance and tax planning projects, while also assisting the audit and assurance team of the firm with their tax related matters. This is an opportunity to work one-on-one with the managers and partners and...

  • Specialist

    1 week ago


    Toronto, Canada LTIMindtree Full time

    **Job Req Id**:1273203 **About Us**: - **Job Code**: **1273203** **Job Title**: **Specialist - Data Sciences** **Work Location** **Toronto, Ontario, Canada** **Experience**: **8+ Years** - **Key Responsibilities**: - Design, develop, and implement machine learning models and algorithms for cognitive services. - Collaborate with data scientists,...

  • Payroll Specialist

    2 weeks ago


    Toronto, Ontario, Canada DAC Group Full time

    Leading digital performance marketing agency seeks a Payroll Specialist (5 month contract)_Do you have the enthusiasm to rise to each challenge, the execution to drive outrageous performance, the **curiosity to continually expand your knowledge, and the **courage to propose original solutions to perplexing problems? Then you may have just found the perfect...


  • Toronto, Canada HearingLife Canada Full time

    **Position Overview**: The Order System Specialist plays a pivotal role in reducing the administrative burden on HearingLife clinic staff. Reporting to the "Manager, Data & Systems" within the Operations department, this position contributes to the success of important departmental projects, including initiatives to enhance pricing validation, overhaul our...


  • Toronto, Canada Legal Aid Ontario Full time

    Company Bio Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are...


  • Toronto, Canada RLDatix Full time

    Deal Desk Specialist Location: NAM Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world,...

  • IT Support Specialist

    4 weeks ago


    Toronto, Canada AptPay Inc Full time

    **Roles & Responsibilities** - Install, configure, and maintain computer hardware (laptops, desktops) and printers. - Install and configure computer software and upgrades. - Manage MDM and In-tune - Create/maintain user accounts in Active Directory infrastructure. - Maintain all user/departmental access to various files/folders on our file server. - Maintain...