Healthcare Receptionist Internship
3 weeks ago
**Lococo Wellness Clinic is a naturopathic clinic and is passionate about helping patients to heal using their bodies innate capabilities.**
**We are looking for an enthusiastic, health conscious receptionist to join our team.**
**We are looking for someone who**:
- **Is proficient in Word, Excel, Powerpoint, Publisher**
- **Is CPR certified**
- **Has knowledge of the medical field and alternative medicine considered an asset**
- **Thrives in a multi-task role**
- **Enjoys a fast-paced environment**
- **Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.**
- **Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.**
- **Keeps patient appointments on schedule by notifying the provider of the patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays.**
- **Manages the schedules and unique needs of 9 practitioners and their patients.**
- **Maintains a positive work environment for patients; answering patients' questions; maintaining the reception area.**
- **Ensures availability of treatment information by filing and retrieving patient records.**
- **Maintains patient accounts by obtaining, recording, and updating personal and financial information.**
- **Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.**
- **Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.**
- **Helps patients in distress in case of emergencies.**
- **Communicates clearly and efficiently with practitioners to ensure a positive experience for patients**
- **Protects patients' rights by maintaining confidentiality of personal and financial information.**
- **Maintains operations by following policies and procedures; reporting needed changes.**
- **Contributes to team effort by accomplishing related results as needed.**
- **Any previous accounting and social media knowledge is an asset**
- **Other duties as assigned.**
**Medical Office Receptionist Skills and Qualifications**:
**Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus**
**Job Types**: Full-time, Internship / Co-op
Contract length: 12 months
**Salary**: $15.00-$22.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
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