Service Receptionist
2 weeks ago
We are seeking a dedicated and customer-focused service receptionist to join Budds Chevrolet’s service department. As a Service Receptionist you will play a role in creating a positive and welcoming experience for customers while answering incoming service phone calls in an efficient and friendly manner, greeting customers, performing various administrative tasks, directing calls to service coordinators and service advisors, and handling customer inquiries. Your communication skills, organizational abilities and friendly demeanor will contribute to maintaining our dealerships customer service
**Responsibilities**
Greet customers upon their arrival at dealership.
Answer all incoming calls promptly, and direct call to service coordinators, service advisors and management
Organize and file completed service orders
Answer general inquiries from customers
Assist customers when picking up their vehicles and completing payment
Complete till balancing reports at the end of the day
**Qualifications**
Customer service skills
Verbal and written communication skills
Attention to detail
Organizational, administrative and multi-tasking abilities
Self-motivated and hard working
Experience using dealership software is preferred
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