Service Receptionist

2 weeks ago


Oakville, Canada Budds' Group of Companies Full time

We are seeking a dedicated and customer-focused service receptionist to join Budds Chevrolet’s service department. As a Service Receptionist you will play a role in creating a positive and welcoming experience for customers while answering incoming service phone calls in an efficient and friendly manner, greeting customers, performing various administrative tasks, directing calls to service coordinators and service advisors, and handling customer inquiries. Your communication skills, organizational abilities and friendly demeanor will contribute to maintaining our dealerships customer service

**Responsibilities**

Greet customers upon their arrival at dealership.

Answer all incoming calls promptly, and direct call to service coordinators, service advisors and management

Organize and file completed service orders

Answer general inquiries from customers

Assist customers when picking up their vehicles and completing payment

Complete till balancing reports at the end of the day

**Qualifications**

Customer service skills

Verbal and written communication skills

Attention to detail

Organizational, administrative and multi-tasking abilities

Self-motivated and hard working

Experience using dealership software is preferred


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