Territory Account Manager

3 weeks ago

Vancouver, Canada Johnston Equipment Full time

**Description**:

- We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today

**Position Summary**:
A Territory Account Manager is responsible and accountable for the maintenance and development of customer and prospective customer relationships to ensure market growth for the Raymond/BT line of material handling equipment and other products and services provided by Johnston Equipment in a given territory.

**How You’ll Make an Impact**

As a Territory Account Manager, you are a key professional consulting with internal and external partners to increase sales of GNJ. Your knowledge of business acumen and business products is a key component of our sales revenue.

**Promote and Maintain Customer Relationships**
- Create needs and develop markets for the Raymond/BT product line and other products and services provided by Johnston Equipment.
- Present product information regarding features, benefits and new product/service offerings to customers.
- Represent and promote all Johnston services and divisions to the customer, i.e. sell the whole Company.
- Provide consulting to customers on their material handling needs.

**Market Penetration**
- Investigate and target competitive users and non-users in territory.
- Create action plans to convert competitive users and non-users to Johnston customers.
- Coordinate between Johnston departments to address prospective customer needs.
- Communicate new product/service developments with prospects.
- Network to promote new business.

**Preparation of Proposals and Orders**
- Acquire management approval and signature for discounts.
- Maintain Johnston requirements for gross profit on various products/services
- Prepare formal quotation for products and services to be presented to customer management.
- Prepare in-house order forms and factory order paperwork.
- Work with factories and outside vendors for creation of proposal and orders.

**Networking**
- Network for the promotion of Johnston Equipment, the Raymond core product line and all products/services which Johnston Equipment carries.
- Network with all GNJ product groups
- Attend inter-departmental meetings as required

**Forecasting/Reporting Plans**
- Prepare forecasted units/dollars per month and per year.
- Prepare detailed customer profiles, competitor profiles, pro team and lost order reports.
- Prepare annual business plans, market plans and identify target accounts.

**What You’ll Bring to the Table**
- High level of integrity and work ethic.
- Secondary School or a University Degree/College Diploma an asset.
- Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
- Solid experience in opportunity qualification, pre-visit planning, call control, account development, and time and territory management.
- Success in qualifying opportunities involving multiple key decision makers.
- Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Able to build and maintain lasting relationships with customers.
- Self-motivated, with high energy and an engaging level of enthusiasm.

**About Johnston Equipment**:
Johnston Equipment provides material handling equipment to move product in, out and throughout warehouses; service solutions and tools to better manage warehouse productivity; racking, storage and automated system solutions to optimize the storage and movement of goods; and programs to protect material handling assets and the people who utilize them. We are continually striving to create better and more advanced solutions as well as provide the highest quality service.

We are growing and need talented professionals to drive our vision to create an effortless experience for our customers by delivering our products and services in an efficient and safe manner. Join us. Make a difference

Additional Qualifications

**Education**:

- Certificates & Designations
- High School
- Post secondary education
- Community College, Marketing/Sales is required

**Skills**:

- Achieves Results
- Accuracy and attention to detail
- Action Oriented
- Develop Plans to Achieve results and Objectives
- Meets Deadlines and Commitments
- Minimum of 1 year of experience cold calling to develop a territory of new business.
- Creates Client Loyalty
- Business Knowledge and Improvement
- Identify Solutions
- Mechanical
- Business Acumen
- Collaborates with Others, Works Effectively with Others
- Committed to Customers
- Customer Service
- Develops and Maintains Relationships
- Communicates Effectively
- Attentive and Active Listening
- Clear and Concise (oral and written comm

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