Customer Service Agent, Financing

5 months ago

Montréal, Canada National Bank of Canada Full time

As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills.

**Your compensation**

The salary starts at $23.50/hour. We also offer a program to reimburse tuition fees.

**Your role**
- Take calls from clients
- Answer questions related to financing products (personal loans, student loans, lines of credit, mortgage loans)
- Listen to clients’ needs and offer personalized solutions
- Refer clients with specialized needs to the correct sector

Our Client Contact centre is open Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday and Sunday from 9:00 a.m. to 5:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.

**Your team**

Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another.

**Learning and development**

You’ll start with a training program lasting 6 to 8 weeks. Your on-the-job training will focus on learning how to help clients over the phone, and you'll be supported by a trainer.

We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.

**Prerequisites**
- High school diploma
- Customer service experience
- Aptitude for building strong relationships and proactively establishing ties with clients

sacF

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**:
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

Ready to live your ambitions?

  • Customer Service Agent, Financing

    6 months ago

    montréal, Canada National Bank Full time

    Youtube Video As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills. Your compensation The salary starts at $

  • Customer Service Agent, Financing

    5 months ago

    Montréal, Canada National Bank of Canada Full time

    As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills. **Your compensation** The salary starts at $23.50/hour. We also offer a program to reimburse tuition...

  • Customer Service Agent, Financing

    5 months ago

    Montréal, Canada National Bank of Canada Full time

    Youtube Video As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills. **Your compensation** The salary starts at $23.50/hour. We also offer a program to reimburse...

  • Finance Broker

    5 months ago

    Montréal, Canada Cars and Financing Full time

    '''Duties:''' - Oversee the finance and insurance operations for client files within the dealership - Provide exceptional customer service to clients during the financing process - Work closely with colleagues to ensure a smooth transaction process - Present financing options to customers and explain terms and conditions - Negotiate financing terms with...

  • Finance and Insurance Manager

    5 months ago

    Montréal, Canada Cars and Financing Full time

    '''Duties:''' - Oversee the finance and insurance operations for client files within the dealership - Provide exceptional customer service to clients during the financing process - Work closely with colleagues to ensure a smooth transaction process - Present financing options to customers and explain terms and conditions - Negotiate financing terms with...

  • Customer Service Agent, Financing

    2 months ago

    montréal, Canada National Bank Full time

    Youtube VideoAs a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills.Your compensationThe salary starts at $23.50/hour. We also offer a program to reimburse tuition...

  • Customer Service Agent, Financing

    2 months ago

    montréal, Canada National Bank Full time

    Youtube VideoAs a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills.Your compensationThe salary starts at $23.50/hour. We also offer a program to reimburse tuition...

  • Customer Service Agent, Financing

    2 weeks ago

    Montréal, QC, Canada National Bank Full time €24

    Youtube Video As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills. Your compensation The salary starts at $23.50/hour. We also offer a program to reimburse...

  • Customer Service Agent

    6 months ago

    montréal, Canada National Bank Full time

    Youtube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your compensati

  • Agent service à la clientèle financement

    3 months ago

    Montréal, Canada Banque Nationale Full time

    Youtube Video Un emploi en tant qu’agent ou agente service à la clientèle pour nos centres d’appels, c'est soutenir notre clientèle dans le cadre de ses besoins de financement incluant notamment le prêt personnel, le prêt étudiant, la marge de crédit et l’hypothèque. C’est par ton écoute et la quali

  • Customer Service Agent

    5 months ago

    Montréal, Canada Boutique 1861 Full time

    Company Description Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal (close to public transportation!), an online store and more than 80 passionate...

  • Customer Service Agent in disputes

    6 months ago

    montréal, Canada National Bank Full time

    As a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests.Your remune

  • Customer Service Agent in disputes

    6 months ago

    montréal, Canada National Bank Full time

    As a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests. Your remun

  • Agent ou Agente, Comptabilité

    3 months ago

    Montréal, QC, Canada CBCRadio-Canada Full time

    Titre du poste: Agent ou agente, Comptabilité (Finances) (télétravail/hybride) Statut d’emploi: Permanent(e) Exigence linguistique du poste: Anglais, Français Compétences linguistiques: Anglais (Écriture), Anglais (Expression orale), Anglais (Lecture), Français (Écriture), Français (Expression orale), Français (Langue maternelle), Français...

  • Agent ou Agente, Comptabilité

    6 days ago

    Montréal, QC, Canada CBCRadio-Canada Full time

    Titre du poste: Agent ou agente, comptabilité (Finances) (télétravail/hybride) Statut d’emploi: Temporaire (STTRC) Exigence linguistique du poste: Compétences linguistiques: Travailler à CBC/Radio-Canada À CBC/Radio-Canada, nous créons du contenu qui informe, divertit et rassemble les Canadiennes et les Canadiens sur de multiples plateformes....

  • Ita Commission Agent

    5 months ago

    Montréal, Canada Direct Travel Full time

    Position Overview As part of the ITA Support Team, you will be working directly with the ITA Finance Team to run and pay the ITA commissions every month. This role will require communication and interaction with the ITAs, the Finance Team as intern teams to ensure ITAs are paid their Commissions adequately and on time. **Responsibilities**: - Work in a...

  • Customer Service Agent

    12 hours ago

    Montréal, QC H2X 2V4, Canada Boutique 1861 Full time

    **Company Description** Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal (close to public transportation!), an online store and more than 75...

  • Customer Service Agent

    5 months ago

    Montréal, Canada Corporation Adfast Full time

    Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...

  • Customer Service Agent

    6 months ago

    Montréal, Canada Corporation Adfast Full time

    Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...

  • Customer Service Agent

    5 months ago

    Montréal, Canada TP-Holiday Group Limited Full time

    The Customer Service Agent offers important support for our company’s activities. He/She ensures the satisfaction of our customers by offering an outstanding service and by following the standards established in the Customer Service and After Sales department. Reporting to the Customer Service and After Sales Manager, the selected person responds to...