Human Resources Business Partner

6 months ago

Montréal, Canada ALDO Group Full time

**Job Title**: Human Resources Business Partner (Retail)

**Department**:
Looking to unbox your full potential? STEP UP with the ALDO GROUP.

**WE'RE ON A JOURNEY TO CREATE A WORLD OF LOVE, CONFIDENCE AND BELONGING**

The ALDO Group has been on this journey for over 50 years. We believe that our passionate associates are at the heart of our success, and that with them we will lead into our future with kindness.

**STEP UP EXPERIENCE**
- Recognition programs to showcase your talent
- To be part of a company that takes a stand on issues affecting people, the environment, and our partners
- Summer Fridays (because Summer is for fun)
- Purchase discount on merchandise sold in all our divisions.
- Family & Friends events with discounts on our products
- Subsidized cafeteria & daycare
- Subsidized public transportation and free parking
- On-campus gym with access to a trainer
- Flex schedules and telecommuting
- Sick days
- Attractive total compensation

**YOUR ROLE**

Reporting to the Director, People & Talent, the People & Talent Business Partner Retail will provide strategic and operational HR leadership and partnership to the North America Sales & Operations team and associates from the U.S and Canadian stores. They will act as a consultant on Human Resources related issues, act as a change agent as well as assess and anticipate HR-related and legal compliance needs. The People & Talent Business Partner Retail will provide recommendations to guide decision-making related to the associate experience and drive efforts and support activities within the following areas: Associate experience, growth and performance, company culture, associate engagement and retention.
- **KEY RESPONSIBILITIES**
Provide HR guidance to store associates located in the USA and Canada related to HR matters: answers questions and address concerns, make recommendations and refer the associate to the best person or resource;
- Provide coaching and training to District Sales Managers and Sales Directors on any HR related matter and legal updates. Work with the Learning & Development team to identify training needs and create training material and present to the Sales and Operations teams.
- Investigate complaints of Harassment & Discrimination and Wage and hour
- Search, analyze and implement new laws and regulations or follow up on updates related to employment law to ensure compliance.
- Participate in Regional Meetings with the Sales and Operations teams;
- Draft, implement and update company policies and procedures in relation to retail operations.
- Analyze trends based on available metrics and key HR indicators and provide observations, propose solutions, initiatives and appropriate interventions.
- Conduct exit interviews of District Managers and Sales Directors departures and provide appropriate feedback to the leaders.
- Assist and coordinate Success Factors transactions (Job Changes, reorgs, terminations, maintain employee profile)
- Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations as needed.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks and ensuring regulatory compliance.
- Act as an associate experience agent and support management to ensure positive work relationships, build morale, increase productivity and retention.
- Provide guidance and support the Sales and Operations team in regards to team restructures, workforce planning, and succession planning.
- Support and follow up on annual performance review process of District Sales Managers and Sales Directors.
- Support the Culture & Communication teams with initiatives and projects related to company culture and associate experience, such as Voice of the Associate and post VOA action planning,
- Stay informed about Sales and Operations projects, initiatives and challenges.
- Participate in industry and HR committees, conferences, training to remain top of market, deepen and maintain knowledge.
- Hold regular touchpoints with Senior Sales Directors and participate in townhalls and team meetings as feasible.
- Handle internal complaints and legal claims related to employment matters. Participate in mediation and tribunal hearings as needed.
- Support the Director, People & Talent and the rest of the team with any project and department needs.

**DO YOU HAVE THE PROFILE WE'RE LOOKING FOR?**
- Bachelor’s degree in HR/Business or equivalent.
- 5-7 years’ experience in a HR Business Partnership role or equivalent.
- Proficient in Microsoft Office.
- Able to interact with and influence managers at various levels.
- Strong ability to establish positive and trusting relationships.
- Organized and detail oriented.
- High level of confidentiality and discretion.
- Great sense of urgency.
- Great team player and strong communication skills.
- Ability to work independently and resolve complex situations autonomously.
- Fluently bilingual to work with the

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