Program Lead, Strategic Initiatives

1 month ago

Ottawa, Canada Healthcare Excellence Canada Full time

We’re Hiring

Healthcare Excellence Canada (HEC) works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare. Through collaborations with patients, caregivers and people working in healthcare, we turn proven innovations into lasting improvements in all dimensions of healthcare excellence.

**Term**:Temporary Full-Time (12 months)

**Reports to**:Senior Program Lead

**Salary Range**:$66,697 - $83,372 - $100,046 (Typical hiring range: $70,000 - $80,000)

**Deadline to apply**:May 21, 2024 at 4:00pm ET

The **Program Lead** supports the planning and delivery of HEC’s programs, collaborative education and improvement initiatives; conducts literature reviews and environmental scans, evaluation, and analysis (including data analysis and interpretation); prepares reports, briefing notes, and other program documents; and coordinates meetings and events.

The Strategic Initiatives and Program team is responsible for identifying and developing initiatives, and programming in alignment with HEC’s strategy, priority themes and lines of business. This position will directly support the Improving Equity in Access to Palliative Care (IEAPC) collaborative. IEAPC is a 4-year collaborative (2022-2026) which is supporting over 20 communities to create measurable improvement in access to palliative care for individuals experiencing homeless or vulnerable housing. This program has a strong health equity focus within the strategic focus area of care closer to home and community. This position will serve as a general support to the collaborative and participating teams and will provide substantial support related to the design and delivery of program curriculum (including virtual and in-person workshops).

Your core responsibilities include:

- Works with partners and team members to design and deliver program curriculum, including both virtual and in-person workshops.
- Conducts regular analyses of team participation and deliverables including attending webinars and education sessions to monitor and respond to collaborative teams.
- Supports the project management of HEC’s programs, including design and delivery of project timelines, milestones, activities, tracking, and monitoring to ensure proper follow up and completion of deliverables.
- Analyzes, synthesizes, and/or creates summary report of deliverables submitted by the collaborative project teams.
- Participates on team coaching and program faculty calls; maintains meeting minutes with concise summaries and action items.
- Updates, maintains, and monitors the electronic platform of resources available to collaborative teams that support their improvement efforts to ensure information is current and to stimulate conversation across the teams.
- Assists with the development of improvement resources, products and tools that facilitate the delivery of HEC’s improvement approach to its improvement teams and partners.

**For complete details, please see the** Job Description.
**Education and experience you will need to have:

- Bachelor’s degree in healthcare improvement, health policy, public health, epidemiology, community health, or a related field is required.
- Minimum of three (3) years progressive experience is required.
- Bilingual in French and English is required (French communication skills at Advanced “C” level required).

You will be a great fit for this role if you have:

- A demonstrated ability working in health and healthcare, particularly First Nations, Inuit and/or Métis health.
- Highly developed interpersonal and problem-solving skills.
- Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
- Excellent oral and written communication skills.
- Demonstrated time management skills. Well organized and attentive to detail.
- Professional tact and diplomacy and confidentiality required.
- Ability to work well in a dynamic and highly motivated team.

**HEC currently offers**:

- Competitive salary with a bilingual bonus (if applicable)
- Full access to our comprehensive benefits package on the 1st day of employment
- Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
- Holiday break closure in December between Christmas Day and New Year’s Day
- Generous vacation and personal leave plans
- A defined benefit pension plan with the CAAT Pension Plan
- Employee and Family Assistance Programs
- Fitness and Wellness Allowance
- Remote Work/Parking Allowance
- Paid professional association fees
- Educational and development opportunities
- On site (Ottawa) gym and complimentary coffee/tea
- Social activities
- HEC is open to exploring the possibility of secondments and interchanges with other organizations as part of our recruitment process.

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