Research Technology Analyst

6 months ago

Hamilton, Canada McMaster University Full time

**Schedule**

35 hours/week

Monday - Friday, 8:30am - 4:30pm

**Education Level**
Master’s degree in a research-intensive field of study which involved the use of technology.

**Career Level**
Requires 3 years of relevant experience.

**Hourly Rate**
$28.72 - $44.38

Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.

JD#: JD1114

**Unit/Project Description**:
**General Description**:
**Representative Duties & Responsibilities**:

- Provide technical support for research-related computing and technology.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, to determine true needs through interviews, document analysis and workflow analysis.
- Ensure that outcomes meet specified functional requirements.
- Lead and manage all phases of projects including, but not limited to design, implementation, integration, user testing and training, post-implementation support, and performance monitoring.
- Assist with the development of funding proposals, estimates and other documentation.
- Serve as the conduit between various stakeholders, service providers, vendors, end users, and project leadership.
- Take ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing appropriate resolutions.
- Work collaboratively with researchers and other stakeholders.
- Manage budgets, timelines and milestones and liaise with senior management, researchers and other stakeholders as appropriate.
- Manage workflow to accommodate multiple simultaneous initiatives.
- Review systems, processes, and information and provide recommendations to supervisor.
- Communicate issues, and system status to key stakeholders.
- Prepare and review end user and operations documentation, and training materials.
- Create and maintain a variety of documentation.
- Ensure that research community needs are a driving force behind decisions and activities.
- Read and understand complex documentation.
- Remain current with relevant technology, security policies and procedures and work with other IT staff to implement appropriate security measures.

**Supervision**:

- Provides functional guidance to others on an ongoing basis

**Qualifications**:

- Master’s degree in a research-intensive field of study which involved the use of technology.
- Requires 3 years of relevant experience.

**Assets**:

- Experience working in an academic, special or research library, or equivalent experience preferred.
- Experience working with metadata standards, including Dublin Core, DataCite, and Data Documentation Initiative (DDI)
- Experience working with geospatial metadata standards including relevant International Organization for Standardization (ISO) standards preferred
- Experience working with PIDs, preferably digital object identifiers (DOIs)
- Experience automating repetitive data manipulation tasks that employ tools and techniques commonly used to manipulate metadata, such as OpenRefine, and scripting for text and data parsing.
- Experience with various processes related to metadata, including creation, extraction, parsing, crosswalking, maintenance, and display.
- Knowledge of appropriate computer languages and technologies such as Bash, Python, Ruby, Java, Apache, MySQL, PHP, JavaScript, Perl, Powershell, Git, XML, XSLT, CSS, and HTML preferred.
- Working knowledge of best practices related to user experience (UX) design.
- Experience with institutional and/or data repository software and a working knowledge of data management best practices preferred.
- Excellent oral and written communication skills.
- Evidence of commitment to meeting the needs of diverse populations of users.
- Ability to recognize, respect, and work effectively with individuals and groups with diverse perspectives and backgrounds.
- Listens to, encourages, and expresses creative and innovative approaches to processes, tasks, or problems.

**Additional Information**:
Lunaris:

- Reviews and improves metadata harvesting procedures - including crosswalks, transformations, geospatial data ingest processes, and alignment with appropriate metadata standards.
- Oversees quality control measures to ensure effective discovery and access to data by the user community.
- Works with Lunaris development team to troubleshoot technical issues related to discovery services.
- Supports outreach activities related to the expansion of Lunaris, including identifying relevant repositories, articulating the benefits of Lunaris to repository managers, and implementing harvesting procedures for new repository platforms.
- Supports promotion and training activities intended to increase awareness and use

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