Volunteer Program Liaison Worker

3 months ago

Red Deer, Canada CSS Full time

Catholic Social Services is currently recruiting for a part-time (20 hours/week), Volunteer Program Liaison Worker in Red Deer
**Job Summary**:
As a Volunteer Program Liaison Worker, you will manage volunteer-led programs and service. Typical duties include:

- Conducts volunteer management activities (i.e., promotion, recruitment, orientation/training, engagement, supervision, recognition, etc.) to support the effective delivery of programs and service for clients
- Documents notes and updates/maintains files and records data regarding volunteers, ensuring the data is accurate and complete related to participation, training feedback, and outcomes. Ensures appropriate and confidential handling and storage of client/Agency information and documentation in accordance to Agency policies, procedures, and standards
- Establishes and maintains respectful, collaborative working relationships with volunteers, clients, their family, key stakeholders, and community partners. Maintains sensitivity and respects volunteers and clients’ privacy, dignity, and personal, cultural and/or other beliefs
- Completes incident reports, serious occurrence reports, and/or other assigned administrative duties in a precise and timely manner as per Agency policy and procedures
- Attends and actively participates in scheduled meetings and committees. Supports team initiatives and helps to identify problems and suggest solutions
- Performs other related duties as required

**What This Job Requires**:

- Effective resource management and research skills, client-service attitude, and commitment to providing exceptional service and quality results with empathy and compassion
- Effective group facilitation skills and ability to make presentations and facilitate workshops and meetings
- Effective leadership and volunteer resource management skills within a diverse volunteer group who represent a wide range of faiths, beliefs, lifestyles and cultures
- Effective time management, planning, and organizing skills to meet deadlines
- Ability to multi-task, establish priorities, and take initiative
- Competent in working with applicable Microsoft Office suite programs
- Ability and willingness to work outside of regular office hours as required to meet program and/or Agency needs. Advanced notice will be provided when possible
- Ability and willingness to travel, as required, to different offices, programs, and other sites to attend meetings, presentations, and/or training
- Minimum of a Diploma in a human service discipline or equivalent
- Degree in a human service discipline is considered an asset
- Additional relevant certifications or designations considered an asset
- Minimum of two (2) years’ experience related to volunteer resource management
- Experience working with vulnerable populations preferred
- Equivalent combinations of education and experience may be considered
- Satisfactory Security Check including Criminal Record Check (CRC)

**What We Offer**:

- The annual compensation for this position is $43,054.56-$48,462.48 and is based on qualifications and experience.
- Flexible benefit options when eligible.
- Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.

**About Catholic Social Services**:
CSS is an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect. With more than 60 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta.
“As a Catholic social services agency, we are guided by faith to care for and bring hope to people in need with humility, compassion and respect.”
Our values are at the core of everything we do
- Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
- Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
- Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith

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