Communications Coordinator
5 days ago
**Communications Coordinator (1 year Contract)**
**Location**: Cross-national work flexibility: remote, in-person, and hybrid (the option to work from our beautiful Victoria, BC office)
**Salary**: 53,000 - 65,000 CAD
We are proud to come together as innovators, service engineers, financial advisors, marketers, and digital masters. We are champions of everyday commerce. We don’t wait for change, but rather see it as our mission to challenge, push the boundaries, redefine normal, and thereby achieve the extraordinary.
Marketing at Worldline North America is a nimble and driven team empowered to embody values of cooperation, excellence, and innovation all aspects of their work. From lead generation to content creation, every aspect of marketing is handled in-house, and the team works closely with the customer service, sales and product teams to commercialize our offerings, fill the pipeline with leads, and keep our customers informed and engaged. The marketing team is responsible for bringing in over 300 leads/month (ISV and direct merchant) to the sales team and generating over $1 million in revenue for the company year over year.
The opportunity
Working with an amazing team of people, the Communications Coordinator plays a key role in the overall marketing strategy’s success and value add to the organization. They collaborate with multiple departments, engaging and managing feedback from a wide group of stakeholders, to develop and implement effective communications that support business objectives. This agile human is involved heavily in content production, list management, and internal and external communications. The Communications Coordinator is also involved in supporting the Marketing team in planned and ad hoc campaigns to drive product commercialization, market awareness, lead generation, and content release priorities. With the skills you gain in this role the opportunities are endless for a rewarding career in Marketing and Communications and continued growth with Worldline.
**Content Production and Communication**
- Contribute to and/or create customer quarterly e-bulletins and newsletters, product updates, website updates, blogs, case studies, white papers, e-books, and by-lines as needed.
- Support public relations endeavours such as research and talking points as inputs for article writing for media outlets.
- Collaborating on internal communications such as: newsletters, operational announcements, and product announcements.
**Brand Management**
- Help maintain and elevate company brand and positioning within communications.
- Review, build and implement branded templates.
**Who you are and what you could become**
- Ability to plan, develop, write, and edit a variety of communication materials for both internal and external audiences
- Excellent communication skills, including written and verbal, with strong grammar and proofreading abilities
- Strong computer skills, proficient in MS office
- Awareness of Business-to-Business communication strategies
- Team player, innovative thinker, and self-driven
- Strong business acumen, well organized with a creative mind
- Highly motivated, with a positive attitude and energetic disposition; always eager to learn
- Experience cross-collaborating with internal and external departments and stakeholders
**Nice to Have (but not deal breakers)**:
- A bachelor’s degree (or higher) in business, communications, marketing, or a related field
- 1- 3 years of experience in an individual contributor communications role
- Experience with Salesforce is a bonus
- Communications experience in payments, FinTech, or related industries
- If you’re bilingual, we really want to hear from you - French is an asset
**Key Competencies**:
- **Attention to Communication**: Able to ensure the timely and complete communication to parties who should be informed, with keen attention to detail
- **Analytical Thinking**: Able to solve problems using a logical, systematic approach
- **Business Support**: Ensure the commercial & customer facing roles of the business are supported in their outreach efforts
- **Managing Performance**: Driven to take responsibility for one’s own performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback, and addressing performance problems and issues promptly.
- **Assertiveness**: Able to maturely express one’s opinions in an authentic and approachable way
**Perks & Benefits**
At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
- Be part of a company guided by a strong purpose to do good and recognized as the top 1% of the most sustainable companies in all sectors worldwide
- Work with inspiring colleagues and be empowered to learn, grow, and accelerate your career
- Work flexibility: in-person, and hybrid (work from our beautiful Victoria, BC office)
- Annual paid
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