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Database & Analytics Coordinator, Community Engagement

4 months ago

British Columbia, Canada Alzheimer Society of B.C. Full time €54,000 - €60,000

The Alzheimer Society of B.C. is excited to be adding new positions throughout the organization to enhance our capacity to support people on the dementia journey while working towards our vision of a world without Alzheimer’s disease and other dementias. One of these new positions is the Database & Analytics Coordinator, Community Engagement .

ABOUT THE POSITION

The Community Engagement department is responsible for a diverse range of activities aimed at creating system-level change to ensure people affected by dementia are included, supported and engaged in their communities, in research and in policy decisions that affects them.

The Database & Analytics Coordinator works closely with the Senior Analyst, Database and Analytics, to implement, maintain and monitor data management processes and procedures across the Community Engagement and Community Services Departments. This position supports reporting activities, with the intention of ensuring the Alzheimer Society of B.C. can report on our impact to partners, including government, in a timely and effective way. The Database & Analytics Coordinator works closely with the education team to support administrative and data requirements connected to the Alzheimer Society of B.C.’s Learning Management System (LMS).

ABOUT YOU

You have a post-secondary education or relevant degree related to information technology or information systems or related field. You also bring:

  • Three to 5 years of experience or an equivalent of education and experience.
  • Proven experience with data administration and data management.
  • Proficiency with data processing (Raiser’s edge knowledge is an asset).
  • Strong data analysis, logical thinking, and problem-solving skills.
  • Experience communicating technical processes to those without a technical background.
  • Excellent communication, time-management and organizational skills; project management experience an asset.
  • Experience working with a Learning Management System an asset.
  • Ability to work independently and as part of a team.
  • Knowledge of dementia, caregiving, living with dementia, and the impact on individuals and communities an asset.

PLEASE NOTE: The successful candidate will be asked to provide proof of full COVID-19 vaccination and will also be required to obtain clearance through the BC government online criminal record check system.

RESPONSIBILITIES/ACCOUNTABILITIES

  • Complete data integrity checks and implement processes to ensure data accuracy.
  • In response to internal requests, query and share data to support planning and new initiatives.
  • Update manuals (Raiser’s Edge, Attendance Tool) to ensure all systems are accurately documented.
  • Pull program evaluation reports monthly and quarterly and create evaluation summaries to include an analysis of qualitative client feedback.
  • Maintain program evaluation tools, such as Survey Monkey and pull evaluation data.
  • Work with other departments (e.g., Resource Development and Marketing and Communications) to maintain client mailing lists.
  • Assist with training all new Community Services and Engagement staff on data management best practices and provide ongoing troubleshooting support.
  • Assist with the administration of the Attendance Tool including requests from field staff.
  • Assist with weekly imports between the Attendance Tool, Raisin and Raiser’s Edge and update subscription responses.
  • Assist with the monthly assignment of support calls and the pulling of call reports.
  • Monitor registrations related to the Alzheimer Society of B.C.’s Learning Management System and manage user licenses.
  • Respond to support inquiries from LMS users, as necessary, support clients to troubleshoot and escalate issues for further technical support as necessary.
  • In collaboration the Senior Analyst carry out the integration of LMS data with other Society systems.
  • Work with the education team to track user data, as to inform future programing decisions.
  • Provide vacation coverage for the Senior Analyst, Database and Analytics.

ABOUT US

We offer a flexible work environment, including opportunities for a nine-day fortnight and the possibility of working remotely within a hybrid work model. We also offer:

  • Excellent employee benefits package. o Competitive starting salary range of $54,000 to $60,000.
  • Participation in Group RRSP.
  • Employee and Family Assistance program for you and your dependents.
  • Growth and learning opportunities, including support for appropriate training and development initiatives.
  • Generous leave provisions (four weeks’ vacation, personal days, etc.).
  • 13 paid statutory holidays a year.

There are approximately 85,000 British Columbians living with dementia, and this number is growing. For every person living with dementia, there are many more people affected, including family, friends, co-workers and other members of their communities. Our vision is of a world without Alzheimer’s disease and other dementias and that world begins with a more dementia-friendly society, where people affected by dementia are acknowledged, supported and included. When you work for the Alzheimer Society of B.C., you help us realize that vision by connecting more British Columbians to the support and education they need at any point on their dementia journey. You help us challenge stigma and change the future for people affected by dementia. You help us show people affected by dementia that they’re not alone.

Equity and diversity and inclusion are essential to societal change and healthy workplaces. An open and diverse community fosters the inclusion of voices that have historically been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

TO APPLY

If this sounds like you, we would love to hear from you.

EMAIL (Only PDF or Word documents are accepted) your resume and a cover letter that details how your experience and qualifications match this opportunity. Please include your salary expectation.

This posting will remain open until the position is filled. We encourage you to apply as soon as possible.

Human Resources

Alzheimer Society of B.C.

300 – 828 West 8th Ave

Vancouver, BC V5Z 1E2

humanresources@alzheimerbc.org

We sincerely thank all applicants for their interest in the Alzheimer Society of B.C. Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted.

To find out more about the Society, our programs, and about First Link® and the Dementia Helpline, visit