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Business Operations Support Representative

5 months ago

Toronto, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

The Office Clerical Support and Services team includes a broad range of office management and support activities that align to various areas throughout the organization. Our professionals provide support by offering varied general clerical tasks for overall operational and administrative effectiveness. If you want to be a brand ambassador who can help strive efficiencies for the bank, then join our team and make an impactful contribution to TD and your own success.

Do you thrive on challenges and enjoy being a part of dynamic work environment? If so, then join as **Business Operations Support Representative III** to perform a variety of clerical duties for supporting an efficient and effective departmental function. You will be receiving of, sorting of, and delivery of the mail, office supplies, and other administrative activities. Furthermore, you will:

- Perform clerical and administrative functions to support department activities
- Answer phones, direct calls to proper people, take messages and respond to routine inquiries
- Open, sort, and distribute mail, set up files, maintains records and perform data entry
- Prioritize own workload to meet service level agreement requirements for service and productivity
- Support the timely and accurate completion of business processes and procedures
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Participate in personal performance management and development activities, including cross training within own team
- Process transactions and activities that require process knowledge for own area of expertise and could be characterized by low to moderate risk
- Take a broad perspective to identify and resolve issues that are atypical, infrequent or not covered by stated processes

**Job Requirements**
- High school diploma with over 2 years of experience
- Able to work independently as well as part of a team with flexibility for effectively coordinating processes and information across related teams
- A dynamic professional with willingness to learn and take initiative on upcoming tasks and projects
- An analytical mind with orientation to detail for handling initiatives, projects and programs with mínimal direction from management

**Additional Information**
- #LI_hybrid

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Office Services & Support

**Job Category - Primary**
- Administrative / Clerical / Support

**Job Category(s)**
- Administrative / Clerical / Support

**Hours**
- 37.5

**Business Line**
- TD Securities

**Time Type**
- Full Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Toronto

**Work Location**
- TD Centre - TD Tower - 66 Wellington Street West

**Job Expires**
- 26-Apr-2023