Visual Operations Coordinator

4 weeks ago

Vancouver, Canada Moe's Home Collection Full time

**ABOUT US**:
Design made simple for the modern home. Our passion lies in furniture and design, and it is the fuel that drives our business. We are a family-run company and aim to maintain this as we continue to rapidly grow. We’re entrepreneurial. We challenge the status quo, aren’t afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities.
We’re a people-first company and what we do wouldn’t be possible without our customers. For this reason, we like to say that our collections are always customer curated. Join our flexible work culture and team of creative and passionate individuals.

The Visual Operations Coordinator will focus on overall operational support for the Visual Department, assisting with the setup & execution of our wholesale showrooms and photoshoots. This role reports directly to the Visual Planning & Creative Lead, with the Visual Planning Manager overseeing the department. A Valid passport (est. 8-10 weeks travel per year to the US) and ability to lift 100 lbs is required.

**DUTIES & RESPONSIBILITIES**

**Head Office (HQ)**
- Manage the reservations & receiving of all wholesale product in HQ (store transfers, samples, showroom reservations, etc.)
- Support with the implementation of all showroom updates: weekly, based on new samples/general maintenance, and any wholesale tradeshows
- Unpacking, assembling and placement of all HQ showroom product
- Unpacking and assembling of all samples & consistently liaising with PD team on sample status & any callouts/QC opportunities
- Maintain knowledge of entire product assortment & current showroom vignettes
- Full understanding of all product assembly within our current assortment
- Assist with providing accurate tradeshow inventory counts & communicate result to applicable departments
- Overall maintenance of HQ showrooms, including: minor paintwork, wall repairs, etc.
- Ensuring all customer-facing products are in good condition and either repaired or reordered as necessary

**WHOLESALE SHOWROOMS**
- Manage reservations and delivery of product for all projects (showroom, photoshoots, samples)
- Lead the unpacking, assembling and placement of all new product
- Assist with providing accurate inventory counts & communicate result to applicable departments
- Securing adequate operations support team members for all markets
- Lead all members of operations support team prior to & during setup
- Work with Visual Merchandising Coordinator to place all products accurately based on floorplan
- Organize any contractual work for showroom maintenance prior to and during showroom setup
- Maintenance of HQ showrooms, including securing paintwork, wall repairs, etc.
- Ensuring all products are in good condition and either repaired or reordered as necessary

**PHOTOSHOOTS**
- On-site setup & operational/logístical support for all photoshoots
- Unpacking, building and placement of all product based on shot list
- Assist with reservations & delivery of product
- Lead all members of operations support team (internal & external) prior to and during setup
- Securing operations support team members for every photoshoot
- Resetting & cleaning (as necessary) following photoshoot completion, both on-site and in Studio
- Resetting & replacing any removed product from HQ showroom floor
- Overall maintenance of the Studio, including: minor paintwork, wall repairs, etc.

**WHAT WE OFFER**:

- Competitive salary plus bonus.
- Comprehensive benefits plan (health, dental, vision) with enhanced coverage for mental health resources.
- Three weeks of vacation in your first year.
- Hybrid environment with the opportunity to work remotely for two weeks per year.
- Casual, dog-friendly, and open office with views of downtown Vancouver and the North Shore mountains.
- Stocked kitchen with snacks, fresh fruit, coffee, and tea.
- Ergonomic workstations with sit-stand desks.
- Free electric vehicle charging at our head office.
- Generous product discounts for yourself, friends, and family.
- Professional development opportunities.
- Office gym and free weekly spin classes at Ride Cycle Club (locations in Vancouver and Toronto).

Salary Range for this role is $45,000 - $50,000 per year

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