Product Owner

3 weeks ago

Langley, Canada First West Credit Union Full time

We are currently seeking a Product Owner to join our Oracle Technology and Data Solutions team.

The Product Owner is responsible for maximizing the value of the product or solution that results from the work of the agile squad. The role creates and reinforces a vision that focuses success on our members’ needs, in line with First West’s strategic goals. Working in agile ways, the Product Owner is the person responsible for managing the product backlog, including fully populating and prioritizing the backlog items, and provides visibility to the work that needs to be done next. This role is constantly aware of how end users are engaging with the product or solution and continually provides insight back to the squad to support the definition of delivery goals and priorities. Ongoing collaboration and communication with Centres of Expertise related to the work of the squad is essential.

As a Product Owner on the Oracle Technology & Data Solutions Squad you will be looked to for your expert knowledge on building, evolving, and sustaining enterprise data ecosystems. Your experience with enterprise data transformation initiatives and data systems implementation will be put to great use as you articulate a roadmap and vision for the enterprise data platform to the squad and broader business. Strong experience interacting and building rapport with key user groups and stakeholders is critical.

**Here’s what would be included as a part of your typical day**
- **Establishing & Visualizing Vision**: Defines the vision and goals for each iteration and works with the squad to refine user stories, features, and epics into a manageable and actionable backlog that is aligned to the highest value for end-users, contains three sprints/iterations of work that meets the squads definition of ready with clearly articulated acceptance criteria, and also contains an additional three sprints/iterations of work aligned to quarterly goals. Defines, aligns, and communicates a long-term view of the product/solution. Aligns product vision and roadmaps with organizational priorities and pod goals, ensuring connection to the squads persistent purpose. Regularly in contact with end users, supports squad engrained change management work to bring awareness of product changes to employees and members.
- **Prioritization of End User Value**:Defines and prioritizes user stories to ensure high value generation towards member needs that align with the product experience, vision, and priorities. Effectively prioritizes new feature and product development based on competitive analysis, industry trends, member feedback, and organizational vision.
- **Stakeholder Engagement**:Engages with potential vendors and partners to explore opportunities to add additional member value to the overall product experience. Collaborates with other internal departments and Centres of Expertise for the successful roll out of product features on an ongoing basis. Collaborates with Pod Lead and other Product Owners to ensure alignment across related products & features, validating plans, aligning to member, program, and business goals. Integrates strategic guidance from internal divisional advisors and factors this into backlog prioritization.
- **Road Mapping & Milestones**:Creates roadmaps to support the vision and direction set out for the product and to provide clarity of the backlog to the squad and external stakeholders. Engages with end users both directly and indirectly to observe and understand end user needs. Scopes product milestones considering existing squad velocity and sustained development of the product.
- **Squad Support**:Provides direct support to the squad to ensure end user needs are properly understood and translated into actionable user stories that accurately capture the user’s voice, platform, and product requirements as well as organizational or external requirements such as privacy and security.

**Required Skills, Experience & Qualifications**
- 2 years College, Trade or Tech School Diploma required
- Bachelor’s Degree, Certified Agile product owner or similar designation preferred
- 4+ years working in a product leadership capacity in a technology or data environment with a preference toward FI/Fintech experience
- Oracle Cloud experience preferred
- Experience in an omnichannel environment preferred
- Demonstrated ability to think both strategically and tactically, looking for innovation
- Brings a high-energy, “can-do” passionate outlook to the job and can influence those around them
- Strong self-starter who can work in a collaborative team environment but isn’t afraid to tell it like it is
- Strong relationship building, negotiation and leadership skills, ability to persuade and lead a squad of diverse stakeholders
- Excellent communication and presentation skills with a high degree of comfort in speaking with senior leaders
- Experience with a variety of customer insight tools including qualitative research techniques

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