Operations Manager

4 weeks ago


Langley, Canada Pacific Spray Booths Full time

This is a phenomenal opportunity for someone who is looking to be part of a highly skilled team, who will be a key contributor to their success.

**RESPONSIBILITIES**:

- Successful execution of projects, in accordance with contract and quality requirements.
- Point of contact between client, consultants, trades, and site superintendent to facilitate the project from conception to completion.
- Tracking all site equipment on order from PO through delivery; issuing purchase orders; coordinating deposit payment requests; anticipating and communicating timelines to stakeholders; processing change orders and reviewing technical specifications;
- Coordinate installation crews and subcontractors; Coordinate with all required project (internal and external) resources to develop execution planning deliverables, including technical staff, engineering, quality control, safety, performance, sub-contractors, client stakeholders, etc.
- Provide clear and complete work orders to the installation and service crew lead hands;
- Fulfillment and record keeping; schedule service work (scheduled and sudden) and update calendar as required to meet preventative maintenance program guidelines;
- Communicate customer issues to the owner and devise ways to improve customer experience.
- Improve and implement efficiencies in operational management systems, processes, and best practices in the industry.
- Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
- Ensure equipment is maintained and serviced regularly and develop opportunities to lower critical equipment’s total life cycle costs.
- Assess financial and volume reports implementing strategies to increase profitability.

**REQUIREMENTS**:

- Proven work experience (5 years) as an Operations or Project Manager or similar role.
- Requires a working ability to manage several priorities simultaneously, including delegating assignments and follow-up with staff.
- Excellence in building rapport and creating a team environment where all those with project responsibilities work well together
- Excellence in planning how each process should be done, how resources are to be acquired, and when the project should be completed
- Ability to determine potential risks while devising proactive ways to solve them
- A degree in Business, Operations Management, or a related field would be considered an asset.
- Experience with Microsoft software, “Housecall Pro” and “Company Cam” or similar.

**COMPENSATION**:

- Salary $80,000 to $100,000 depending on experience and education.
- Yearly performance bonus.
- Life Insurance, Accidental Death & Dismemberment Insurance, Dependent’s Life Insurance, Extended Health, and Dental benefits
- Company Vehicle
- Other company benefits i.e., cellular phone and laptop.

Pacific Spray Booths offers competitive compensation packages, and a chance to advance within our small, successful team. We not only reward you financially but provide you with a supportive work environment that promotes personal and professional growth.

Further information for **Project Manager Job Description**:
While PSB is 20 plus years old, there are limited business and reporting systems in place to support the evolution of the business in its rapidly evolving state. The PM is responsible for all aspects of the delivery of product or services (equipment supply, installation or service) to the customer.

To accomplish this, the PM will create and implement systems to facilitate the fulfillment of service and the resulting record keeping and admin work (invoicing, database management, scheduling, dispatch, etc.) in order to complete installation and service jobs for our customers.

Housecall Pro and Company Cam have been selected in order to facilitate the backend field support software. These apps reside on the technicians' phones and provide means of electronic data entry (forms, inspection reports etc.) as well as means to photograph and annotate notes for internal record keeping as well as reporting to the customer.

Working with the sales team, service team, office administrator and the owner, the PM will lead the development and implementation of the business systems to deliver the company's products and services.

**Job Types**: Full-time, Permanent

**Salary**: $80,000.00-$100,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Microsoft software, “Housecall Pro” and “Company Cam”: 1 year (preferred)
- Operations or Project Manager: 5 years (required)

**Language**:

- Fluent English (preferred)

Licence/Certification:

- BC Drivers license (preferred)

Work Location: One location

Expected start date: 2023-03-06


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