Customer Service Supervisor
4 months ago
Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work site environment**:
- Noisy
- Dusty
**Work setting**:
- Construction
- Maintenance
- Residential
- Restoration
- Service
**Tasks**:
- Prepare production and other reports
- Supervise workers and projects
- Co-ordinate and schedule activities
- Recruit and hire workers and carry out related staffing actions
- Train or arrange for training
- Operate CADD and other computer software systems
- Estimate costs and materials
- Ensure health and safety regulations are followed
- Read blueprints and drawings
- Requisition or order materials, equipment and supplies
**Supervision**:
- Bricklayers
- 5-10 people
- Tilesetters
- Glaziers
- Painters and decorators
- Floor covering installers
- Drywall installers and finishers
- Window installers
- Trades helpers
- Labourers
**Personal suitability**:
- Excellent oral communication
- Organized
- Reliability
- Team player
**Support for newcomers and refugees**:
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
**Support for youths**:
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
**Support for Indigenous people**:
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
**Support for mature workers**:
- Applies hiring policies that discourage age discrimination
- Offers mentorship, coaching and/or networking opportunities for mature workers
**Supports for visible minorities**:
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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