Director, Change Management and Communications

4 days ago

Montréal QC, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Assistant Vice-President Strategic Execution and Change Management, the Director Change Management & Communications is responsible for the development and execution of change management and communications strategies that support IID key strategic initiatives. In addition, embed change sustainably across the Independent advisor network and RA&S teams. This role will oversee a team of change management consultants who will support change activities, communications and training activities.

**What will you do?**
- Change Management _
- Develop, lead and execute the IID change management capability, taking both a strategic and hands on approach to assess stakeholder impact, risk and change readiness for key initiatives across RA&S and the IID channel. This will include diagnosis of key change initiatives and supporting teams in assessing potential impacts and developing change management plans to support the implementation of initiatives.
- Implement and maintain a holistic change management plan across all IID initiatives to align and ensure appropriate sequencing to introduce change that minimizes disruption and maximizes adoption and business impact.
- Partner with training and education teams to develop and implement training based on skills, knowledge and behaviours necessary to implement changes, tools and technology
- Inform key stakeholders on change management strategies and support a unified approach/process across the IID business teams
- Identify adoption barriers and execution risks, and work with relevant partners/stakeholders and business owners to overcome
- Develop communication strategy and content to convey key messages cohesively
- Deploy communication to the appropriate channels for target audience and ensure accuracy and timeliness of communication delivery
- Ensure smooth transition of change to ongoing ‘business as usual’ teams
- Define and measure success metrics and create reporting and dashboards to monitor change progress including tracking of dependencies across all IID initiatives
- Identify and report on change management-related risks, and develop mitigating actions
- Strategic Execution _
- Create and maintain a total portfolio view across IID that comprises key strategic change and transformational initiatives by collaborating with RA&S internal teams, Technology partners, internal Sun Life business units.
- Support project portfolio execution to ensure alignment with strategy, alignment of resources and target timeline
- Transform strategic vision into executable initiatives and activities and orchestrate delivery with partners across RA&S and other functions across Canada Business Group
- Team Management and Other Accountabilities _
- Lead and coach a team of change leaders through proactive career development and continuous feedback loop
- Grow the change management community within RA&S by providing training, coaching and support to partners on best practices
- Actively promote RA&S brand to attract talent and external partners
- Ensure ongoing compliance with all applicable regulatory and policy requirements

**What do you need to succeed?**
- Change Management certification or designation, e.g. Prosci Certification, Association of Change Manage Professional (ACMP) or Change Management Institute (CMI) preferred or equivalent experience
- University degree in business or related discipline
- Minimum of 8 years relevant business experience, ideally within insurance, wealth management and / or other financial services
- Proven track record in successfully leading execution of change management functions for large programs and projects
- Proven ability to coach and mentor to facilitate effective change
- Strong business acumen with ability to use data to inform decision making
- Knowledge of adult learning principles and experience delivering training sessions would be an asset
- Balance in practical execution, strategic thinking along with hands on experience to take broad perspectives
- Strong influencing and relationship management skills in partnering with peers and senior management towards cultural change and introduction of new concepts
- Ability to empathize and take different stakeholder lens (e.g. Advisors, Clients)
- Experience in leading high performing teams and diverse teams
- Strong communication skills, both written and verbal
- Strong ability to use Microsoft

  • Director, Change Management

    2 weeks ago

    Montréal, Canada Via HFR Full time

    At VIA HFR, we are re-imagining passenger rail service on behalf of the Government of Canada! Our goal is to create a new sustainable train network that that will run faster, more often and will be more reliable between Toronto and Québec City. The HFR project is Canada's largest infrastructure project in generations. Are you ready to take on a stimulating...

  • Director, Community Management

    4 weeks ago

    Montréal, QC, Canada COGIR Immobilier Full time

    Are you a good listener, empathetic and do you like to be of service to others? Are you looking to give meaning to your work, to be proactive while being part of the solution? At Cogir, we need people like you! Join our dynamic team and participate in a community where every action counts. Here, you will have the opportunity to flourish in a stable and...

  • Transformation Change Management and Communications

    3 days ago

    Montréal, Canada United Nations Full time

    Work Location Canada Expected duration 11 Months **Responsibilities**: THE ORGANIZATIONAL SETTING The Secretariat consists of the Office of the Secretary General, five Bureaus, seven Regional Offices, the Finance Branch, the Office of Internal Oversight, and the Ethics Office. The five Bureaus are as follows: the Air Navigation Bureau, the Air Transport...

  • Financial Director

    2 weeks ago

    Montréal, QC, Canada Dulcedo Management Full time

    Dulcedo Management debuted as a high-profile modeling agency and has now grown into the largest multidisciplinary talent management group in Canada and a leader in North America. Our reach spans to all spheres of sports and entertainment, from our offices in the Old Port of Montreal to Toronto and remotely around the world. Our team of experienced agents...

  • Arctic Ecology and Indigenous Knowledge

    6 days ago

    Montréal, QC, Canada Environment and Climate Change Canada Full time

    Environment and Climate Change Canada - Science and Technology Branch / Wildlife and Landscape Science Directorate Montréal Island (Québec) EG-05 $28.99 to $37.53 per hour For further information on the organization, please visit Environment and Climate Change Canada **Closing date: 1 November 2024 - 23:59, Pacific Time** **Who can apply**: Persons...

  • Transformation Change Management Advisor

    2 weeks ago

    Montréal, Canada Ubisoft Full time

    Company Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...

  • Change Integration Specialist

    7 days ago

    Montréal, QC, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Change Management Manager

    4 weeks ago

    Montréal, QC, Canada Scalian Full time

    English version below* Scalian est une société multinationale de conseil en ingénierie , forte de plus de 35 ans d'expérience et de près de 5 500 spécialistes répartis dans 11 pays. Élaborer des stratégies de changement et de transformation sur la base des informations recueillies lors des interactions avec les parties prenantes et de l'analyse...

  • Change Management Manager

    4 weeks ago

    Montréal, QC, Canada Scalian Full time

    English version below* Scalian est une société multinationale de conseil en ingénierie , forte de plus de 35 ans d'expérience et de près de 5 500 spécialistes répartis dans 11 pays. Élaborer des stratégies de changement et de transformation sur la base des informations recueillies lors des interactions avec les parties prenantes et de l'analyse...

  • IT Change Management

    2 days ago

    Montréal, Canada Scalian Full time

    **IT Change Management** Permanent position | Full-Time | Montreal (QC) Remote work: Hybrid **Are you a IT Change Management or would you like to become one?** If your answer is yes, it’s your lucky day as we are looking for a dynamic and talented person to join our team! **What will your role be?** In this project, your main responsibilities will be: -...

  • Change Manager

    2 days ago

    Montréal, Canada Amaris Full time

    Your Role In Amaris Consulting we are looking for a **Change Manager **to join our team in Montreal, to play a key role in ensuring projects meet objectives on time and on budget by increasing employee adoption and usage. Focus on the human side of change, including changes to business processes, systems, jobs, roles and organization structures. Implement &...

  • Change Management Specialist

    6 days ago

    Montréal, QC H3B 4C9, Canada Intact Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times._ - Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Director, Community Engagement

    5 days ago

    Montréal, QC, Canada Jewish General Hospital Foundation Full time

    **ADVANCEMENTS IN HEALTHCARE ARE MADE HERE.** Since 1969, the Jewish General Hospital Foundation has been a vital source of support for the JGH to enhance its extraordinary patient care, further scientific discovery, and transform healthcare delivery through innovation. We partner with inspired community members to implement a wide variety of fundraising...

  • Change Manager

    2 weeks ago

    Montréal, QC, Canada The Maples Group (Financial Services) Full time

    **Position**:Change Manager **Location**:Montreal, Canada **About Us** The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a global client...

  • Change Management Consultant

    3 days ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Change and Problem Manager

    2 weeks ago

    Montréal, Canada Aversan Full time

    Change & Problem Manager Key Responsibilities - Evaluates all CRQs to determine the impact on business processes and IT services, and to assess whether the change will adversely affect the operational environment and introduce unacceptable risk. - Chairs the Change Advisory Board (CAB) and the Post Implementation Review (PIR) and ensures the information...

  • Change Management Specialist

    3 days ago

    Montréal, Canada CAE Inc. Full time

    **Role and Responsibilities** **Summary of the job description**: **Responsibilities**: Mobilization - Support leaders and senior managers in their role as promoters of change by calling on strategic thinking. - Assess organizational and human risks associated with deploying complex solutions and develop mitigation plans with sponsors and key business...

  • IT Change Management Analyst

    1 week ago

    Montréal, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. At Intact, we’ll give you countless opportunities to...

  • Director of Information and Communication

    2 days ago

    Montréal, Canada LCI Education Full time

    As the Director of Information and Communication Technology, the primary role is to lead and oversee initiatives related to IT and communications infrastructure within the organization. This includes managing technical teams, developing IT strategies, and implementing technology solutions to support business goals. In addition, the Director is responsible...

  • Manager, Regulatory Change and Testing, Risk Coe

    3 weeks ago

    Montréal, QC, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...