Coordinator - Parking Ambassadors

2 months ago


Victoria, Canada The Corporation of The City of Victoria Full time

**Job Description**:
**Coordinator - Parking Ambassadors**

**Competition Number**:24/217A

**Posting Scope**:Internal / External

**Posted Date**:November 14, 2024

**Closing Date**:November 21, 2024, 4:30 PM PST

**Department**:Finance

**Posting Type**: Continuous (Regular Part-Time)

**Work schedule**: Saturday to Monday and every other Tuesday from 12:30 pm to 8:00 pm (17.5 hour work week)

**Salary**:$ 41.51 per hour, Pay Grade 11

**Job Code**:4123

**Employee Group**:This is a CUPE Local 50 position

**Number of Vacancies**:1

**POSITION FUNCTION**

**KEY DUTIES**

Coordinate, assign, review and participate in the work of approximately 40 staff (Approx. 15 full-time and various part-time and auxiliary) involved in City parking ambassador functions; ensure schedules, procedures and established performance and safety standards are met; assists in recruitment and on employee selection, promotion, discipline, and development; provide employee training and input to performance appraisals; complete bi-weekly time sheets.

Conduct site inspections to check condition and safety of City parkades; arrange for maintenance and repair of equipment as needed; maintain inventory of supplies, tickets, and equipment at ambassador offices; ensure parking counts are accurate; maintain various spreadsheets; maintain parkade security video system; review activity reports.

Perform related duties where qualified.

**INDEPENDENCE**

Work is performed according to established schedule.

Work is reviewed through reports to supervisor.

Issues such as staff levels or outside purchases are discussed with supervisor.

**WORKING CONDITIONS**

**Physical Effort**:
Sit with arms unsupported while keyboarding. (frequent)

**Mental Effort**:
Deal with complaints and negative comments. (occasional)

Deal with multiple requests for service (occasional)

**Visual/Auditory Effort**:
Normal.

**Work Environment**:
Office.

Work in close proximity to slow moving vehicles. (rare)

Exposure to exhaust fumes. (rare)

Exposure to inclement weather. (occasional)

Driving. (rare)

This is a shift position. (premium item)

**KEY SKILLS AND ABILITIES**

Communication and customer service skills.

Organize and prioritize the work of a unit.

Working Level operation of current City word processing, spreadsheet, and related specialty software.

Interpret and explain bylaws and regulations related to parking.

Maintain accurate records.

Supervise and direct a large staff.

Establish and maintain effective working relationships.

Diplomacy when dealing effectively with the public and outside agencies.

**QUALIFICATIONS**

**Formal Education, Training and Occupational Certification**:
High school graduation.

Current and valid Class 5 B.C. Driver's Licence.

**Experience**:
3 years related experience including some supervisory experience.

or an equivalent combination of education and experience.

**OTHER**:
May be requested to substitute in a more senior position.


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