Manager, Intensive Services

2 weeks ago


Toronto, Canada Lumenus Community Services Full time

**Manager, Intensive Services**

**LOCATION: Toronto, ON**

**POSITION TYPE: Full-time, Fixed Term (37.5 hours per week)**

**POSTING CLOSING DATE: June 14, 2023**

**Interested in working with an amazing team that really cares? Then you should join Lumenus At Lumenus we illuminate a seamless pathway to optimal wellbeing for our clients. As one of the largest mental health agencies in Ontario, we offer a broad range of high-quality mental health, developmental and community services for infants, children, youth, individuals, and families across Toronto. We are a passionate, dynamic and growing agency. We offer a competitive salary, employer paid benefits, ongoing training, and career development opportunities**

Lumenus is currently filling a full time, fixed term (12 month contract) position as Manager, Intensive Services, within our Day Treatment program. The position serves youth who present with a range of complex mental health and behavioural needs, and their families.

The Manager is responsible for the delivery of evidence based/ evidence informed treatment through the intensive milieu setting, including all aspects of the children’s day program, from admissions to demission and transition supports. This position is responsible to provide clinical and administrative supervision to front-line staff, relief staff and students and for the provision of clinical direction, guidance, and coaching to a transdisciplinary team as required. This position is required to provide direct support in the classroom as required, and ensure the support and treatment interventions are consistent with evidence based/ informed models.

The manager must be able to support an anti-oppressive perspective/frame work (AOP), when working with and supporting staff. Being able to recognize and identify situations where incidents of power and privilege may occur and can result in possible impact. The person must show a keen willingness to be self-reflective that allow for the capacity to be an advocate and seek equitable solutions.

**KEY RESPONSIBILITIES**:

- Supports the vision, mission and values of Lumenus and actively enables Lumenus’ strategic directions
- Responsible for the day-to-day milieu based service delivery, and management of Day Treatment team members at multiple sites in Toronto;
- Ensures the delivery of a high quality clinical program that is data led and outcome driven
- Provide clinical and administrative supervision/support to the Intensive Therapists in the programs and consultation and support to the teaching staff;
- Contributes within a transdisciplinary team to the development, coordination and implementation of individual treatment programs for each client;
- Provide clear focus and direction for Day Treatment Teams consistent with evidence
- based/informed approaches;
- Liaise with programs across the agency to develop coordinated services for clients;
- Participate as part of the agency’s management team in the development of services and programs within the agency and with relevant community partners.
- Works in partnership with external stakeholders, such as the Education and Community Partnership Program (ECPP) with the Toronto District School Board

**QUALIFICATIONS**:

- B.A. in a related field or Community College Diploma (i.e. E.C.E, C.Y.C., S.S.W., H.S.C.);
- Minimum of 5 years of relevant experience working with children with special needs, families, school staff, child care staff, transdisciplinary teams, and other community partners.
- 1-3 years formal leadership and supervisory experience required;
- Experience working in milieu treatment-based services;
- Relevant experience in supporting staff with respect to HR related issues, cases management, program management and quality assurance;
- Experience in the implementation of service plans, which are sensitive to and include the following: ethno-racial needs, social and life skills as well as behavioural assessment and management techniques.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Well versed in evidence informed and evidence based interventions that successfully treat young children with complex social emotional and behavior needs
- Clinical acuity and understanding of child and family development within a relational and trauma informed practice
- Demonstrated skill using strategies specific to very young children, such as play-based treatment
- Demonstrated competency in cross-cultural work and ability to support front-line staff;
- Effective communication skills, both verbal and written, including report writing;
- Proficient in working with MS Office Suite and client record software.

**ADDITIONAL REQUIREMENTS**:

- Satisfactory clearance under the Vulnerable Sector Screening process;
- Possession of a valid Ontario driver’s licence and access to a reliable vehicle is preferred;
- Fluency in French or other second language relevant to community is advantageous.

We ask applicants to make any accommodation requests for the i



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