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Client Service Advisor

5 months ago

Edmonton, Canada VLA Group Full time

The **Client Service Advisor** is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services via telephone, zoom and other forms of both verbal and written communication.

**Your responsibilities include**:

- Build and maintain relationships with clients
- Develop attractive recruitment programs
- Conduct regular one-on-one and team meetings
- Identify and implement techniques to improve employee motivation and engagement.
- Coach a team of Representatives

**The minimum requirements for this job are**:

- High School Diploma/GED (An undergraduate degree is preferred)
- Minimum of 1 year experience working customer service/related field
- Winning attitude, ability to work independently
- Reliable communication and time management skills
- Available to travel(optional)

**Why work here?**
- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

Work Location: In person