Manager, Client Services

11 hours ago


Edmonton, Canada Sephora Full time

**Job ID**: 234451
**Store Name/Number**: AB-Kingsway Mall (0564)
**Address**: 109St & Princess Elizabeth Ave, Edmonton, AB T5G 3A6, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular

**You’ll love working here**
As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.
- ** Beauty Studio Management. **Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- ** Embracing Innovation. **Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
- ** Client Experience. **Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
- ** Event Management. **Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
- ** Training & Development. **Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
- ** Performance Assessment & Development. **Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- ** Passionate about Clients. **Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

**We’d love to hear from you if**
- You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.



  • Edmonton, Alberta, Canada Adore Recruitment Full time

    Company OverviewWe are a leading commercial facilities management company dedicated to providing comprehensive solutions for businesses across various industries. Our commitment to excellence and customer satisfaction sets us apart in the industry.Salary:£40,000 – £45,000 Per Annum (depending on experience)Job DescriptionAs a dynamic and experienced...


  • Edmonton, Canada Sephora Full time

    **Job ID**: 244574 **Store Name/Number**: AB-West Edmonton (0510) **Address**: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location....


  • Edmonton, Alberta, Canada Lloyd Sadd Full time

    THE ROLE: The Client Manager is an expert advisor responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining, maintaining, and expanding business. In addition, the Client Manager is responsible for the input of new business and marketing documents as well as other...


  • Edmonton, Alberta, Canada Lloyd Sadd Full time

    THE ROLE: The Client Manager is an expert advisor responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining, maintaining, and expanding business. In addition, the Client Manager is responsible for the input of new business and marketing documents as well as other...


  • Edmonton, Canada CWB Group - Industry Services Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...


  • Edmonton, Canada GES Canada Limited Full time

    **Client Service Manager - Edmonton** **Job Summary** The Client Services Manager (CSM) partners closely with clients to support them in planning and executing their events. Engaged from the initial stages, the CSM is responsible for managing client needs while also ensuring alignment with the company's financial objectives. This role involves close...


  • Edmonton, Canada Paladin Security Full time

    Client Service Manager In order to be effective, the Client Service Manager must thoroughly understand the business operation, the strategic priorities, the culture and the competition. The selected applicant will work closely with the Branch Manger, Scheduling department, Human Resources team and Safety Management to drive the business imperatives to...


  • Edmonton, Canada CARO Analytical Services Full time

    **CARO Analytical Services** is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the...


  • Edmonton, Canada Securiguard Full time

    At Securiguard, we make people feel safe. Beyond cutting-edge security and safety services, we provide leading-edge customer service, all while caring for our people, our community, and our environment. We are rapidly evolving our business, and we are looking for a seasoned and motivated **Client Services**Manager** to oversee the day-to-day operations of...


  • Edmonton, Alberta, Canada CDI Spaces Full time

    About UsCID Spaces is a leader in providing furniture solutions and space design for educational institutions and corporate workspaces. Our mission is to create environments that support productivity, engagement, and success.Job DescriptionAs a Project Manager, you will play a critical role in overseeing the execution of projects from start to finish. This...


  • Edmonton, Canada Sephora Full time

    **Job ID**: 215964 **Store Name/Number**: AB-Kingsway Mall (0564) **Address**: 109St & Princess Elizabeth Ave, Edmonton, AB T5G 3A6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales...


  • Edmonton, Alberta, Canada Alberta Financial Services Corporation Full time

    About Our CompanyAlberta Financial Services Corporation has been providing financial services to the agricultural industry for over 80 years. We pride ourselves on being a leader in supporting Alberta's producers and agribusinesses.We understand the challenges and rewards of farming, as many of our team members are also producers themselves. This unique...


  • Edmonton, Canada Catholic Social Services Full time

    **Client/Case Management Functional Stream Lead** Would you like to be part of a large multi-function social services agency in Canada? Are you a motivated professional who enjoys working with business operations? Do you want to add value and identify opportunities for improvement and foster teamwork, and provide high-quality and effective service? If so,...


  • edmonton, Canada Insurance Growth Network Full time

    As a Client Service Representative (CSR) for the Document Management Team, you will report directly to the Senior VP of Operations and contribute to the management of documents for our clients and assisting our service teams. Specific duties are outlined as follows: Client Service and Document Management - Maintain, update, and organize computer and paper...


  • Edmonton, Canada Insurance Growth Network Full time

    As a Client Service Representative (CSR) for the Document Management Team, you will report directly to the Senior VP of Operations and contribute to the management of documents for our clients and assisting our service teams. Specific duties are outlined as follows:Client Service and Document Management Maintain, update, and organize computer and paper files...


  • Edmonton, Canada RSM US LLP Full time

    As a Tax Manager for RSM you will be responsible for the following job duties which are focused around three core concepts (Technical & Quality Expertise, People & Talent Management, and Client Service/Business Development): - Serve as a Career Advisor, mentor or coach to one or more employees, which will include providing honest and timely performance...


  • Edmonton, Canada Insurance Growth Network Full time

    As a Client Service Representative (CSR) for the Document Management Team, you will report directly to the Senior VP of Operations and contribute to the management of documents for our clients and assisting our service teams. Specific duties are outlined as follows: Client Service and Document Management Maintain, update, and organize computer and paper...


  • edmonton, Canada Insurance Growth Network Full time

    As a Client Service Representative (CSR) for the Document Management Team, you will report directly to the Senior VP of Operations and contribute to the management of documents for our clients and assisting our service teams. Specific duties are outlined as follows: Client Service and Document Management Maintain, update, and organize computer and paper...


  • edmonton, Canada Insurance Growth Network Full time

    As a Client Service Representative (CSR) for the Document Management Team, you will report directly to the Senior VP of Operations and contribute to the management of documents for our clients and assisting our service teams. Specific duties are outlined as follows: Client Service and Document Management Maintain, update, and organize computer and paper...


  • Edmonton, Alberta, Canada People Corporation Full time

    We are seeking a Manager, Client Management, Service to join our team in Calgary or Edmonton.The Manager, Client Management, Service provides leadership to the regional account management service team. This role provides fair and consistent mentorship, coaching, and leadership to service teams in the region. This role is responsible for achieving client...