Call Centre Team Leader

**Customer Service/Sales Team Leader** **Responsibilities** - Training, and preparing representatives to respond to customers questions and complaints and troubleshoot problems with services or products - Ensuring representatives understand and comply with all department objectives, performance standards and policies - Answering representatives’ questions...

**Customer Service/Sales Team Leader** AutoShack is an Ottawa based E-commerce company with 40+ years’ experience in the automotive industry. **Responsibilities** - Training, and preparing representatives to respond to customers questions and complaints and troubleshoot problems with services or products - Ensuring representatives understand and comply...

**Customer Service/Sales Team Leader** **Responsibilities**: 1. Supervise and manage a team of contact center agents, providing coaching, support, and guidance to ensure excellent customer service and support. 2. Monitor and evaluate agents' performance, providing regular feedback and conducting performance reviews. 3. Develop and implement strategies to...

Contact Centre Team Leader Location: In office - 201 Iber Road Stittsville (Ottawa) Reports to: Contact Center Operations Manager **Job Type**: Full-Time **Responsibilities**: Team Leadership: - Oversee a team handling inquiries on Amazon, eBay, Walmart, and AutoShack. - Monitor performance, provide coaching, and ensure sales targets are met. - Foster a...

**CALL CENTER ASSISTANT MANAGER** **AUTOSHACK, **a leading expert in Direct-to-Consumer Retail Auto Parts Distribution for 40+ years, is seeking a Call Center Assistant Manager. The Call Center Assistant Manager will help oversee and lead the operational and qualitative management of the 40+ Call Center Team. The Call Center Assistant Manager will oversee;...

**Location**: Onsite, Kanata, Ontario (Corporate Office) **Employment Type**: Full-Time, Onsite Only **Company Overview**: AutoShack is a leader in the automotive parts industry, serving customers across North America. As part of our exciting retail expansion into Quebec, we’re centralizing all phone support through our National Contact Center in Ottawa,...

Operations Manager - Contact Center Company: AutoShack Location: On-site, Kanata, Ontario, Canada Type: Full-time About Us: AutoShack, a leader in the online auto parts retail industry, is known for providing high-quality aftermarket parts at competitive prices. We value innovation, customer satisfaction, and effective team collaboration. As we continue...

Contact Centre Administrator **Role and Responsibilities** - Respond to and process requests through our various sales channels _**(A-Z Claims)**_ - Processing exchanges, returns and refund requests _**(Repicks, Chargebacks & RAs)**_ - Ensuring the accuracy of Customer orders and shipping information _**(Address Verifications)**_ - Responding to Customer...

**Benny&Co.** Are you looking to work as part of a dynamic team? Does the idea of advancing within a growing company excite you? Do you want a job that reflects who you are and is adapted to your needs and lifestyle? **We have the perfect position for you** Our promise? A positive environment that supports your growth and is in line with Benny&Co. values:...

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to...

Are you an experienced and dedicated individual with a passion for property maintenance? Totalscape Contracting is looking for a Property Maintenance Crew Leader to join our team. If you have a strong work ethic, excellent communication skills, and a knack for leading a crew, we want to hear from you. **Position**: Property Maintenance Crew...

2 Doses of Covid-19 vaccination required. Full-time and/or Part-time Positions available CITYEDGE VISION CENTRE is a specialized ophthalmology practice with a fully equipped refractive cataract surgery suite. We pride ourselves on being a community-based medical eye care with a wide range of services and are an accredited out of hospital premises (OHP). We...

**Job Title: Contact Center Operations Manager** **Location**: Onsite, Stittsville, Ontario **Company Overview**: **Position Overview**: **Key Responsibilities**: **Leadership & Team Management**: - Directly oversee offshore teams (Philippines and South America) and onsite staff, ensuring high performance and operational alignment. - Lead, mentor, and...

**This is NOT your typical retail sales management job.** **We are looking for a highly motivated individual with a burning desire to succeed in a hybrid retail sales management role. We are a team of mobile communication experts who go the extra mile to ensure our clients get the best device, the best plan, and the best experience. Our mission is to make...

**Sales Superstars Wanted** **Young or old-if you have the stuff, we’ll know. We will train someone who has everything we want. We pay a fair base, but huge performance rewards to get you over $100k and beyond each year. You must be awesome at opening doors and getting appointments from a cold and warm start. You must be highly self-motivated, a terrific...

**Job Opportunities at Totalscape Contracting: Commercial Snow Removal** **1. Sidewalk Shovel Helper** **Company**: Totalscape Contracting **Position Type**: Part-time, On-call **Hourly Rate**: $22 per hour **Guaranteed Hours**: 20 hours per week **About Totalscape Contracting**:Totalscape Contracting, a leader in landscaping and construction, is...

We are seeking full time/career employees to join our fun, rewarding, professional and productive landscaping team. We are located near Stittsville and not on public transport route - so your own transportation to our location is essential. Landscape labourer position: Being part of our elite, professional team to complete unique residential landscape...

We are seeking full time/career employees to join our fun, rewarding, professional and productive landscaping team. We are located near Stittsville and not on public transport route - so your own transportation to our location is essential. Landscape labourer position: Being part of our elite, professional team to complete unique residential landscape...

**_Retail Store Manager_** - You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. You absolutely love sales, while coaching and inspiring your team to reach their potential._ **_ Who We Are _** We are an independent dealer partner for TELUS and KOODO. We are not a corporate store but are...

Do you have a natural talent for building relationships? Are you looking to hone your negotiating skills? Do you want to level-up your critical thinking and communication skills? Do you share our passion for delivering a raving fan client experience, finding innovative and creative solutions while excelling at hitting performance targets and goals? If so...