Hotel Front Desk Manager
3 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- or equivalent experience
**Work setting**:
- Hotel, motel, resort
**Budgetary responsibility**:
- $100,001 - $500,000
**Tasks**:
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Develop and implement business plans
- Establish work schedules
**Supervision**:
- 11-15 people
**Security and safety**:
- Criminal record check
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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