Operations Coordinator

4 weeks ago


Vancouver, Canada VITALITY l vitamins & supplements Full time

**Operations Coordinator**

You are looking for a hands-on role in a small team where your work makes a daily contribution to the efficiency and growth of the Company. We have big plans and need help to get there

This role is for a self-starter who is willing to take on both small and big tasks. You are motivated, have good problem solving and excellent communication skills. The Operations Coordinator is reliable and organized and will help Vitality run smoothly and ensure that deadlines, events or anything related gets accomplished on time with no issues. You will oversee many administrative tasks.

**Key Responsibilities**:

- Assisting with the management of daily operational activities
- Providing customer service, answering the phones, contacting outside customers
- Packing and shipping products to customers and retailers, managing couriers and product deliveries; and international shipments including completion of forms and online data entry. Ability to lift and move boxes up to 35 lbs.
- Support Amazon order management and retailer requests for marketing materials
- Performing administrative tasks, such as making travel arrangements, scheduling meetings, order entry and supporting Executive requests
- Managing office supplies and maintenance of office equipment.
- Supporting accounting with preparation of documents including invoices for payment, scanning backup for monthly expenses, and performing monthly inventory counts.
- Manage logistics for tradeshows and events including local and international events and tradeshows.
- Watch for inefficiencies and find ways to support efficiency or bring to attention of the Team.

**Requirements and skills**
- Proven work experience as an Operations Coordinator, Administrative Assistant or in Customer Service
- Good time management, prioritization, and multitasking abilities
- Excellent interpersonal skills to build strong relationships with colleagues
- Effective communication, including speaking, writing and active listening
- Able to give and receive feedback and constructive criticism from a variety of channels
- Excellent strategic planning and problem-solving skills
- Post-secondary Diploma or University Degree
- Strong use of Microsoft Office including Excel, Word
- Experience with software programs a bonus

**Work Environment & Compensation**

This is an office-based position. Vitality is located in Mount Pleasant (Ontario & East 6th) in Vancouver. Office hours are Monday - Friday from 8:30 - 5 PM and some evening and weekend work will be required from time to time including tradeshows and events.

**Salary**: $48,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

Application deadline: 2023-03-25
Expected start date: 2023-04-03


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