Sales Manager

4 weeks ago

Vaughan, Canada Caterpillar Full time

**Career Area**:
Sales

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Building Construction Products (BCP) division has an opportunity to join our sales organization as a **Sales Manager **for small and compact equipment. This supervisory role oversees a team of 5 in Canada, covering 2 Caterpillar dealers in country.

**Role Summary**: Support dealers in the development and implementation of programs and processes to grow attachments, parts and service, and CVA sales for BCP equipment in Canada. Increase share of industry customer spend on Caterpillar products and services and drive increased customer loyalty.

**What You’ll Do**:

- Responsible for meeting/exceeding Business Plan Sales and Market Share (PINS, Growth) targets for all machines and attachments sold into a specific industry segment
- Responsible for “selling the house” (integrated solutions) and assist in merchandising dealer service
- Responsible for managing Merchandising Funds (i.e. Sales Variance) for machines while achieving Price Realization and OPACC goals
- Responsible for development of Marketing Plans to Achieve Business Plan for machines and customer market segments
- Responsible for overseeing service goodwill spending on all products within industry segment
- Responsible to ensure customer satisfaction through management of product and commercial issues
- Responsible for leading service tech reps for focus on quality to achieve key metrics related to Continuous Product Improvement (CPI), PIP and service capability
- Responsible for training and development of the district sales and service staff; sets objectives, establishes standards of performance and evaluates district staff performance; sales forecasts, objectives, work plans, and budgets
- Demonstrate leadership in working with people from different backgrounds and cultures, internally and externally with the appropriate influence and ability to resolve differences.

**Applicable Metrics are as Follows**:

- Business Plan Achievement: Machines, Attachments, POS CVA, New Customer Growth
- Sales Growth: Machines, Attachments, POS CVA, New customer Growth
- Market Share: Machine (PINS) & Attachments (Revenue Growth)
- Forecast Accuracy for designated Industryboth Business Plan and Rolling Forecasts
- Customer Satisfaction: Machines
- Sales Variance: Machines & Attachments
- Participation and Closure Rates

**What You Have**:

- Dealer facing experience
- Experience in sales, marketing or product support in related industry
- Leadership skills demonstrated through prior people, process or project management
- Effective communicator and excellent interpersonal skills
- Customer focus and industry knowledge
- Demonstrated relationship building and management skills
- Strong decision making and critical thinking skills
- Ability to travel in territory 50%+
- Skills in value selling and negotiation
- French language proficiency (verbal) desired

**Location & Travel**
- Work location: Toronto/Woodbridge, ON
- Domestic relocation assistance is available
- Visa sponsorship is not available
- Travel is 50%+ within territory

**Employee benefit details**

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and Pension) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

**Final details**

Relocation is available for this position.
**Posting Dates**:
April 22, 2024 - May 5, 2024
Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

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