Student Programs Coordinator

1 week ago

Edmonton, Canada University of Alberta Full time

**Department** Faculty of Agricultural, Life and Environmental Sci - Student Services

**Hourly rate** $26.33 to $35.55

**Hours per week** 35

**Grade** 7

**Posted date** May 17, 2024

**Closing date** May 23, 2024

**Position Type** Full Time - Operating Funded

**Description**:
This position is a part of the Non-Academic Staff Association (NASA).

This position has an end date of 12 months from the date of hire.

**Location - **Work primarily takes place at North Campus Edmonton. This role is in-person.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to more than 14,000 faculty and staff, over 40,000 students and 260,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

**Working for the Department**

The integrated Student Services Team in ALES provides compassionate, proactive, and accurate support to undergraduate, graduate and short-course students within the faculty in the areas of admission, registration, advising, and program administration. We have a direct daily impact on well-being, program success and excellence in student experience.

**Position**

**Duties**

**Advising Support**
- Manages drop-in advising, assists students with making booked appointments
- Reviews and approves student withdrawal and registration change requests.
- Processes ALES-specific student forms.
- Manages student records including following file retention schedule for any physical files and supports ALES advising team in keeping thorough and accurate student records. Provides significant administrative support for large student services-related tasks
- Works closely with the ALES advising team to proactively support student well-being and engagement throughout their undergraduate and graduate programs.

**Events and Communications**
- Coordinates Faculty Orientation programming
- Maintains and monitors student newsletter and distribution lists, and screens and posts messages
- Maintains accurate and timely bulletin board displays and SUTV postings
- Attends Annual Open House as an Ambassador for ALES programs and supports recruitment team with pre-and-post event tasks as needed
- Provides support for and runs ALES student events

**Front Desk and Reception**
- Assists with Dean's office administrative projects as needed and capacity allows
- Ensures all services and referrals are provided equitably and inclusively to all community members, including those from under-represented groups including indigenous persons; members of visible minority groups, persons with disabilities, and to persons of any sexual orientation, gender identity and expression.

**Minimum Qualifications**
- Postsecondary education preferred
- Significant work experience in a postsecondary setting, this could include work as student-staff
- Demonstrated ability to develop and maintain positive, professional, collaborative working relationships with both internal and external stakeholders.
- Excellent verbal, written and interpersonal communication skills
- Excellent attention to detail and level of accuracy in detail-oriented tasks
- Ability to thrive in an environment with multiple priorities and ongoing projects
- Awareness of resources and ability to refer students in distress
- Ability to follow strict confidentiality guidelines, FOIP, records management protocols and to follow all UAPPOL and University regulations
- Experience in running events and public speaking skills

**Preferred Qualifications**
- Preference will be given to applicants with University of Alberta and ALES-specific backgrounds
- Peoplesoft, FreshService, Slate, Google Suite and GSMS experience is preferred
- Mental Health First Aid, Suicide Intervention, Community Helpers or other student wellness-related training considered an asset
- Working knowledge of University of Alberta regulations and services considered an asset

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

**Note**: This opportunity will be available until midnight May 23, 2024, Edmonton, Alberta local time.

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