Events Coordinator/customer Service Representative

6 months ago


Milton, Canada Chudleigh's Blossom Cafe Full time

Chudleigh's Apple Farm Is looking for an **Events Coordinator/Customer Service Representative** to join our team for the summer and fall season **Availability: May 21st until October 31st.**

Are you passionate about creating unforgettable experiences and working outdoors? Join us at Chudleigh's Farm, where our journey began on the family apple farm in Milton, in 1967. Since then, we've blossomed into a Canadian success story, cherished for our commitment to high-quality products, exceptional guest experiences, and vibrant community atmosphere.

At Chudleigh's farm, we're more than just a farm - we're a community.

We take pride in bringing people together through the delicious taste of our products, the cherished memories made on our family farm, and the lively ambiance of live music in the summer.

If you're care about quality, community, and making a difference, then we want you to be a part of our team.

**Qualifications**:

- Previous experience as an Events Coordinator or Customer Service Representative
- Minimum grade 12 education
- Strong organizational and time management skills; able to manage multiple tasks efficiently.
- Experience in customer service or event management preferred.
- Confident and personable demeanor, with the ability to stay calm and collected under pressure.
- Detail-oriented with a focus on delivering exceptional guest experiences.
- Capable of working both independently and as part of a team.
- Must be ready for an active role that requires adaptability and physical presence at events.

**Primary Duties and Responsibilities**:

- Manage all aspects of event planning for large group visits, including corporate gatherings and school trips.
- Handle incoming inquiries, book events, and actively source new business opportunities.
- Assist with ticket purchasing, secure appropriate dates and time slots for events.
- Greet guests at the gate, facilitate quick check-ins by scanning QR codes and distributing wristbands.
- Collect invoices and manage bookings for music night tribute bands, including ticket purchases for guests.
- Continuously update the Customer Care guide with FAQs, responses, and instructional content for the company website.
- Manage the creation and uploading of ticket CSV files on the website.
- Update and post product availability (e.g., apples) on the website.
- Navigate and manage online ticketing platforms.
- Ensure all event details and customer data are accurately captured and maintained.

**The Perks**

**Free Parking**: Enjoy the convenience of complimentary parking during your shifts, making your commute hassle-free.

**Employee Discount**: Treat yourself to our delightful offerings at a discounted rate, rewarding your hard work and dedication.

**Community Engagement**: Become an integral part of the Milton community by connecting with customers and fostering relationships that extend beyond our café walls. Join us in creating a welcoming and inclusive space for all.

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest in working at Chudleigh’s Farm.

**Job Type**: Seasonal

**Benefits**:

- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Work Location: In person



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