Financial Customer Service Representative
1 month ago
**Overview**
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a positive experience with our products and services. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you
**Duties**
- Provide accurate information about products and services.
- Assist customers with order processing, returns, and exchanges.
- Resolve customer complaints in a professional and efficient manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure customer satisfaction.
- Stay updated on product knowledge and company policies.
**Requirements**:
- High school diploma or equivalent; further education is a plus.
- Previous experience in customer service or related field preferred.
- Strong communication skills, both verbal and written.
- Ability to multitask and manage time effectively.
- Excellent problem-solving skills with a customer-focused mindset.
- Ability to work flexible hours, including evenings or weekends as needed.
Join us in creating memorable experiences for our customers while developing your skills in a supportive environment
Pay: $17.55-$18.55 per hour
**Benefits**:
- Company events
- Extended health care
- On-site parking
- Wellness program
Flexible language requirement:
- French not required
Work Location: In person
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