Administration Ar/billing, Collections Specialist

3 months ago

Mississauga, Canada Cardinal Couriers Full time

Collections Specialist/ Bilingual (English/French) preferred
Are you ready to join a dynamic team and play a pivotal role in shaping our company's culture and success? At Cardinal Couriers, we believe that our people are our greatest asset. We're seeking an enthusiastic, Collections Specialist to join our finance team.
Why Join Cardinal Couriers? Cardinal Couriers is a leading Canadian-owned shipping company, operating since 1978 with a family feel. Specializing in early morning delivery service, we ensure our customers receive their goods before 8:00 am using a vault system and key access. Serving various industries across Ontario and Quebec, including automotive, construction, agriculture, marine, and industrial sectors, we recognize that our strength lies in our people. We are committed to providing a safe, healthy, and enthusiastic team environment where each employee can grow personally and professionally.
**Your Role**: You will pay a key role in clearing up a backlog of accounts receivables and ensuring that accounts remain current. This position is full-time in the office.
Responsibilities include all things related to collections, including
- Reduce accounts receivables
- Make and receive collections calls to assess and resolve early and late-stage accounts
- Assess and resolve collections-related issues, including investigating details and negotiating resolutions
- Once accounts are up-to-date, proactively monitor activity to ensure all assigned accounts remain current
- Escalate issues on a pro-active basis
- Develop professional relationships with customers and internal stakeholders and team members

**What You Bring**:

- 4+ years of collections experience, preferably in transportation or manufacturing
- Post-secondary education in finance or accounting
- Designation/certification through the Credit Institute of Canada is an asset
- Fully bilingual in French and English, both written and verbal, is preferred
- Ability to build and maintain positive, professional working relationships and strong rapport with colleagues and customers
- Strong verbal and written communication skills, with the ability to negotiate resolutions.

Why Pursue a Career in the Transportation Industry? The Canadian trucking industry is a significant contributor to the country's economy, with an estimated 400,000 employees and over 50,000 businesses. In 2021, the industry generated approximately $40 billion in revenue, accounting for 70% of Canada's domestic freight transportation. The industry is expected to grow at a compound annual rate of 3.2% from 2021 to 2026, making it a vital part of the country's supply chain.
**Location**: Cardinal’s head office is located at 6600 Goreway Drive, Unit D, Mississauga, ON L4V 1S6 (Derry Road and Goreway Drive).
**Reporting Structure**: This position reports to the AR Credit Manager.

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