Junior Sales Administrator
8 hours ago
Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters.
The Junior Sales Administrator will support our Sales Operations team with various administrative tasks centered on CRM data management, reporting, and cross-functional collaboration. This role is a great opportunity to gain practical experience in sales operations within a SaaS environment. Working in our Montreal office, you’ll support data integrity, help manage sales processes, and provide operational assistance to both the sales and finance teams.
**Key Responsibilities**
- **CRM Management**: Support data accuracy across CRM records, including reviews of closed/won opportunities, contracts, and SOWs, while managing lead and account assignment rules.
- **Data Auditing and Quality Control**: Conduct regular CRM data audits, including updating opportunity stages and term dates, and managing monthly currency conversions.
- **Sales Operations Support**: Generate and maintain reports and dashboards to support key stakeholders in sales and finance, including regular CRM data exports and commission calculations.
- **Cross-functional Collaboration**: Collaborate with finance on commission-related reporting and data review, and assist marketing with campaigns.
- **Sales Process Documentation**: Assist in creating, updating, and organizing documentation for sales processes, such as data auditing guidelines and monthly updates.
- **System Integration and Tool Management**: Help manage other tools in the sales stack (e.g., HubSpot, ZoomInfo, LinkedIn Sales Navigator) and support integrations between CRM and other systems, including those used for customer satisfaction surveys and financial reporting.
**Qualifications**
- **Education**: Diplôme d'études collégial (DEC) or equivalent in business administration, marketing, finance, or a related field.
- **Experience**: 1-2 years of experience in an administrative or data-related role, ideally within a SaaS or tech environment.
- **Technical Skills**:
- Experience with Salesforce (or similar CRM system) for data entry and reporting.
- Proficiency in Excel/Google Sheets for data analysis and reporting.
- Familiarity with sales, finance, or marketing data processes is an asset.
- **Soft Skills**:
- Strong attention to detail and commitment to data accuracy.
- Excellent organizational and time management skills.
- Ability to communicate effectively and collaborate across teams.
- Eagerness to learn and take on new responsibilities in a fast-paced environment.
**Other Requirements**
- At Explorance, we take inclusion to heart and live it each day. We put the ‘human’ first in everything we do and take pride in our authenticity and culture of inclusion. We therefore encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. We make employment-related decisions without regard to any of these characteristics. And to ensure a safe workspace for all our employees, all employment is contingent upon receipt of a satisfactory background and reference check._
**About Explorance**
Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of “Feedback for the brave” to drive purpose, impact, and growth.
Bringing 20 years of expertise, Explorance, a member of the World Economic Forum and a trusted partner for 35% of Fortune 100 companies and 25% of the world’s top higher education institutions, has influenced over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY.
Consistently among the top employers by the Great Places to Work Institute®, Explorance, a Brandon Hall AI award winner, is also a two-time Global Leader in the 360-degree feedback market by Fortune Business Insights.
Rejoignez une entreprise basée à Montréal qui aide les organisations du monde entier à créer un parcours personnalisé d'impact et d'épanouissement pour leurs employés. Explorance offre des solutions innovantes d'analyse des retours d'expérience, car nous croyons que chaque expérience compte.
L'administrateur junior des ventes assistera notre équipe des opérations de vente dans diverses tâches administratives axées sur la gestion des données CRM, la création de rapports et la collaboration interfonctionnelle. Ce poste est une excellente occasion d'acquérir une expérience pratique des opérations de vente dans un environnement SaaS. En travaillant dans notre bureau de Montréal, vous soutiendrez l'intégrité des données, aiderez à gérer les processus de vente et fournirez une assistance opérationnelle aux équipes de vente et des finances.
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