Administrative Assistant

1 week ago


Pembroke, Canada FAMILY & CHILDREN SERV. Full time

**ADMINISTRATIVE ASSISTANT**

**Department**:
Developmental Services

**Accountability**:
Supervisor

**Location**:
Pembroke

Family & Children’s Services of Renfrew County is a multi-service agency committed to providing preventative, protective and socially inclusive services and programming that empower and strengthen everyone. We are focused on cultivating a team-oriented work environment where everyone thrives. Our goal is to develop and strengthen collaborative partnerships to increase availability, accessibility and quality of care to our communities.

Our agency commitments include: moving forward Anti-Oppressive Practice, French Language Services and working alongside Indigenous Communities.

***:
This unionized position will provide administrative support to assigned workers and secondary coverage to reception. As part of the greater Developmental Services team, this position plays a vital role in the behind the scenes workings of the agency.

**DUTIES PERFORMED BY AN ADMINISTRATIVE ASSISTANT ON A REGULAR BASIS**:

- Administrative support, including file maintenance for assigned workers.
- Administrative duties for staff, including processing agency correspondence.
- Produce audit reports for assigned departments. Gather and analyze data and report outcomes.
- Provide technical support and help desk functions for clinical staff.
- Provide overload and back-up coverage for other Administrative Assistants as needed.
- Provide reception coverage as needed. Reception duties include processing incoming calls, receiving clients, processing mail, fax and other deliveries, updating the Night Duty kit, and maintaining orderliness in waiting area and interview rooms
- Responsible for all aspects of Permanency planning including minute taking and agenda preparation.
- Attend, as required, Agency committee meetings and external committee meetings.
- Attend, as required, team meetings and all-staff meetings
- Assist with special projects as needed
- Other duties as assigned

**SKILL REQUIREMENTS**:

- Ability to deliver consistent, professional reception services to clients, community members and staff.
- Above average administrative skills and excellent public relations skills.
- Above average accuracy, respect for data integrity and a responsibility for quality assurance.
- Well-developed organizational skills with an ability to prioritize and manage time effectively.
- Respect for confidentiality and professionalism within a child welfare organization with an ability to be objective regarding case material.
- Ability to work in a team environment in completing priorities with mínimal supervision.
- Knowledge of agency policies, procedures and equipment is considered an asset.
- A reliable vehicle and a valid driver’s license.
- Knowledge, experience, and understanding of the culture, history and current oppressions experienced by marginalized groups.
- Ability to demonstrate critical thinking and implement evidence-based research into practice
- Understanding of the CYFSA, Signs of Safety, Anti-Oppressive Practice and Strength-Based approach.

**KNOWLEDGE & EXPERIENCE**
- Successful completion of an Administration, Business or Computer Science Program.
- French Language skills considered an asset

**SALARY**:
As per collective agreement



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