Applications Specialist

3 weeks ago

Edmonton, Canada RHK HYDRAULIC CYLINDER SERVICES INC Full time

**Exciting Opportunity at RHK: Join Our Growing Team**

Are you ready to be part of something bigger? Are you Humble, Hungry and Smart? **RHK** is on the rise and searching for dedicated individuals to join our team. If you thrive in a dynamic culture that values growth, inclusivity, and teamwork then RHK is the perfect fit for you Join us now and become an essential part of our team

**Why Choose RHK?**

At **RHK**, you're not just an employee - you're a vital member of the RHK Team.

**What's in it for You?**

Joining **RHK** comes with a range of benefits and perks that make your experience even more rewarding:

- Explore our in-house training programs
- Benefit for companywide profit-sharing plan
- Cash in from our Employee Referral Bonus Program
- Access apprenticeship support for continuous growth
- Keep safe with our Boot Allowance and Eye Safe Program
- Embark on a journey of career development
- Enjoy competitive pay that recognizes your worth
- Stay secure with comprehensive group benefits
- Connect with colleagues through company events

**Summary**
- The Applications Specialist plays a lead role in developing and delivering hydraulic cylinder solutions. This role involves understanding customers' businesses, providing personalized solutions, and contributing to the design of safe and innovative solutions. The specialist will lead the entire sales cycle of complex sales from opportunity development to solution delivery, working closely with Manufacturing, Outside Sales, and Engineering teams.

**Job Responsibilities & Duties**:

- Qualify customer projects to ensure alignment with RHK's market and niche.
- Cultivate strong relationships with clients, understanding their needs and providing customized solutions.
- Project manage the opportunities to quote using the sales process until passed to production.
- Prepare cost estimates, quotes, proposals, and document packages.
- Collaborate across departments for project scope and production estimates.
- Create project packages to pass to the operations group for execution.
- Conduct quotation and post-project reviews with the production team.
- Communicate with customers to address product issues, refine requirements, and explore opportunities for design improvement.
- Act as the liaison between production and the customer.
- Act as a liaison between sales and engineering.
- Stay updated on technologies to enhance RHK's products and services.
- Participate in sales planning and provide pricing and margin recommendations.
- Troubleshoot technical issues and recommend solutions.
- Visit customers to build relationships, understand project requirements, and address issues when required.
- Attend trade shows and industry events when required.

**Experience & Qualifications**
- Diploma in Mechanical Engineering Technology, Engineering Design and Drafting or equivalent.
- Previous experience in manufacturing.
- Knowledge/experience in hydraulic cylinders, fluid power, and material grades and alloys considered an asset.
- Project Management experience a bonus.
- Ability to conceptualize and communicate technical requirements through drawings and sketches.
- Experience in reverse engineering/generating drawings in AutoCAD/Inventor
- Ability to work independently while managing multiple projects in order to meet firm deadlines.
- Strong attention to detail
- Strong computer skills required. ERP, Proficient in Microsoft office suite, CAD software
- Communicates effectively in English (verbal and written

**About Us**

Since our establishment in 1990, RHK Hydraulics Cylinder Services has been a privately-owned powerhouse dedicated to crafting and servicing hydraulic cylinders. We're renowned for exceptional customer service and expertly tailored products that meet unique client requirements. Headquartered in Edmonton, Alberta, RHK is growing to serve a diverse global clientele spanning multiple industries such as oil and gas, construction, agriculture, heavy machinery, forestry, mining, transportation, and utilities.

**Seize this opportunity and join RHK in helping turn ideas into products and problems into solutions. Your journey begins here.

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