General Manager

2 days ago


Hamilton, Canada Aaron's Full time

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.

Job Duties

Store Operations
- Manage the store to achieve planned growth and profit goals
- Accurately report financial measures and transactions
- Manage inventory supply to ensure adequate availability of merchandise at all times
- Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery
- Ensure the protection of store assets and reconcile inventories weekly
- Ensure that all company vehicles are maintained within safe operating standards - Ensure accurate and timely bank deposits - Ensure all returned merchandise is certified, reclassified and priced. Manage Associates
- Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations
- Schedule associate coverage to ensure published hours of store operations are met Customer Care and Service
- Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets
- Personal responsibility for management of all renewal activity
- Personally authorize all returns with a focus on customer relationship and ownership
- Ensure execution of all customer service programs, company guidelines and policies Job Requirements
- Proven demonstration of strong leadership, communication and interpersonal skills
- High level of energy
- Maintain professional appearance
- A history of demonstrated selling skills
- Effective organizational skills
- Proven managerial skills
- Safe driving Skills and the ability to legally operate the Company Truck

All General Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Aaron's Driver Qualification Policy.

Total Rewards
Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes:

- Paid time off including vacation days, sick days and holidays
- Team Member purchase discounts

About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout Canada and the United States. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career - our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is an Equal Opportunity Employer.

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