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General Manager

7 months ago

Hamilton, Canada Aramark Full time

Aramark Canada is looking to recruit a General Manager for a potential piece of business within the Food Service and Facilities business.

Reporting to the District Manager, the General Manager will oversee the daily foodservice and facilities and will be responsible for the profitable management of these services under contract with the Client. Responsibilities include interaction with the client, customers and employees and providing vision to grow the business while exemplifying excellent leadership.

**Responsibilities**:

- Direct and lead a large, multi-unit food, beverage, and facility operation
- Strong leadership of 200-300 unionized hourly staff, and 8-10 salaried managers
- Coordinate and supervise personnel regarding production, merchandising, quality, cost control, labour, scheduling, staffing, and training
- Establish and maintain procedures for purchasing, receiving, storage, preparation, and food service
- Grow catering business through marketing initiatives and successful client business relationships
- Prepare business plans, budgets, and forecasts, ensuring accurate and timely financial reporting for all business sectors
- Monitor financial operating results in order to achieve company and client objectives
- Train, develop and mentor the management team and establish succession plans
- Develop new initiatives and programs to improve sales and customer satisfaction
- Assist front line managers with operational and staffing issues; assist in menu planning
- Ensure all operating standards are achieved
- Ensure that standards for sanitation and food safety are met
- Maintain records to comply with Aramark, and government standards
- Ensure compliance with Marketing and Human Resources Programs
- Ensure adherence to Aramark’s Policies, Procedures and Health and Safety programs

**Qualifications**:

- University Degree or College Diploma in Hospitality, Business Management, or a related field
- Successfully demonstrated experience in a leadership capacity, managing a staff of direct reports between 15-20 while overseeing a staff of 150-200 employees
- Minimum 5 years progressive management experience in a multi-unit and similar sized operation
- Experience working in a unionized environment would be a definite asset
- Demonstrated leadership and organizational skills
- Strong analytical, project planning, and excellent financial management skills
- Excellent communication skills and ability to communicate effectively with clients, customers, colleagues, and staff

**Education**:
**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark