Key Account Manager, Oncology/hematology

2 weeks ago

Vancouver, Canada Medison Pharma Full time

The **Key Account Manager (KAM)** is the disease and product sales leader supporting commercial goals and objectives in the territory. The KAM’s primary responsibility is to identify patients, generate demand and ensure appropriate use of the medications with health care professionals. The KAM will support these activities through disease and product education of HCPs within their territory.

The KAM will impact territory performance by collaborating with cross functional partners and the Business Unit Director to develop and implement robust territory business and account plans aligned to marketing strategy.

**Requirements**:

- Bachelor’s degree (BSc is preferable)
- 4+ years experience in field-based pharmaceutical sales with **at least 2+ years specializing in Oncology and/or Hematology.**

**QUALIFICATIONS & COMPETENCIES**:

- Proven track record of executing sales strategies and tactics to achieve or exceed revenue targets in assigned sales territories.
- Demonstrated ability to gain consistent access and develop strong, professional relationships for scientific exchange and promotion with health care providers in community and academic centres.
- Demonstrated persuasive, solution-oriented approach to selling and an ability to articulate value propositions to negotiate commitment.
- Patient-first mindset and high level of collaboration with internal and external counterparts.
- Excellent scientific and technical aptitude and the ability to conduct disease/concept selling.
- Understanding of local managed markets (public and private) and institutional/hospital environments.
- Excellent written and verbal communication skills, presentation delivery, and interpersonal skills to be effective in a hybrid environment.
- Excellent planning and organizational skills combined with ability to work independently to execute against strategic and tactical plans under tight timelines.
- A solid compliance mindset and demonstrated integrity on the job.
- Computer literacy including the ability to use MS Office (Word, PowerPoint and Excel), MS Teams, Zoom and Veeva.

**Responsibilities**:

- Consistently achieve or exceed sales objectives and effectively manage territory budget and expenses.
- Develop and maintain strong in-depth disease and product knowledge leading to effective education of, and a call to action for, key stakeholders.
- Successfully seek out, qualify, and progress opportunities, as appropriate, to support more patients.
- Develop and implement an annual territory business plan based on market data and marketing plans. Ensure continuous follow-up and update the plan in response to changing market dynamics.
- Develop insights-based account plans for all top accounts / treatment centres including key decision maker prioritization, and in-depth situational analysis and clear, strategic objectives.
- Lead development and implementation of customer-focused and patient-centered activities within the territory to address challenges in the market to help more patients in cross-functional partnership with internal stakeholders such as Marketing, Medical and Market Access.
- Work within institutions at all levels to support acceptance and access to products; manage all formulary and budget decision making processes.
- Work with relevant community-based specialists to facilitate peer-to-peer sharing of optimal treatment algorithms and to implement regional learning programs.
- Identify and profile customers to develop and maintain territory database for all targeted customers and accounts to be used locally and nationally.
- Partner and liaise with KAM and MSL colleagues to share and build critical territory synergies and intelligence.
- Perform all required administrative duties, including expense reports, marketing reports and call reporting.
- Work within all regulatory and legal compliance guidelines.
- Responsible for reporting adverse events to the third-party PV service provider in a timely manner
- Attend local, regional, and national meetings as directed.
- Evening and weekend work will be required from time to time.

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