Varsity Communities Leasing Manager

4 days ago

Kingston, Canada Keilty Realty Full time

The Leasing Manager is a crucial role of the Leasing Team. They are responsible for supporting, managing and guiding their team by helping to oversee day to day resident services and leasing operations. It will be the responsibility of the Leasing Manager to help the General Manager in coordinating, directing and planning everyday business operations, specifically in assisting existing and prospective residents. As the Leasing Manager, you will be responsible for helping to report to building ownership, manage leasing staff, organize training, certain administrative duties, and assisting on the front lines when necessary.

A Day In the Life
- Training and management of a team of Community Ambassador(s) and/or Leasing Agents.
- Lease and maintain 100% occupancy of the community through renewals, back filling month-to-month tenants, and signing new leases.
- Overseeing the creation of the annual Leasing and Marketing Plan.
- Assisting the General Manager in preparing the annual budget and rate plan for the community.
- Assist in planning, managing staff and leasing operations for building turnover (April/May and August/September).
- Responsible for updating the lease agreements and renewal forms annually.
- Maintain all social media presence at the property level; promoting events, creating blog posts, and maintaining engagement with our current
- Aid in maintaining the Leasing and Marketing areas of the budget to ensure community financial goals are being met.
- Maintain a positive presence within the community, establishing relationships with key community groups, educational establishments, businesses, and
- Oversee and assist in planning and execution of events to engage residents and create a sense of
- Maintain accurate information on our company
- Responsible for responding to all online reviews.
- Develop and analyze key metrics to assess community engagement and
- Maintain property and services by investigating and resolving resident inquiries, enforcing rules of occupancy, lease agreements, parking lease agreements, and coordinating
- Prepare and follow through with the monthly Accounts Receivable and N4
- Coordinate all lease reassignments and sublets with existing residents.
- Prepare reports by collecting, analyzing, and summarizing data and
- Regularly update skills by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional
- Positive, solution-oriented personality required when interacting with colleagues, residents, parents, and other key
- Arrive to work with a Clean Professional Presentation each
- Smoking is not permitted on Varsity
- Pause to greet all recognized residents verbally when within 10
- Be cool, caring and driven to accomplish big
- Other tasks as assigned by the General

Skills & Requirements
- Experience within the Student Housing industry specifically is considered a strong asset.
- Minimum 3 years working in a customer service environment is required.
- Experiencing managing and leading a team is required.
- Familiarity with the Landlord and Tenant Board and Residential Tenancy Act is considered a strong asset.

Why Varsity Communities?
- Continuing Education Subsidy - We are building people building people. As a rapidly growing company, we pride ourselves on the professional development of our team providing opportunities for promotion, training, and growth.
- Comprehensive Health Benefits - Medical, Dental, Vision, and Life, with dependent coverage.
- Mac Laptop and Cell Phone
- Time when you need it - 5 Weeks Paid Time off (in addition to 9 days paid statutory holidays)

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