Call Center Agent
1 week ago
Job Overview:
As a Call Center Agent for our Architecture, Engineering & Design firm, you will be the first point of contact for clients, architects, engineers, and other stakeholders seeking information, assistance, or support.
**Responsibilities**:
Client Communication:
- Answer incoming calls from clients and external stakeholders, addressing inquiries, providing information, and offering assistance.
- Communicate effectively and professionally, demonstrating a clear understanding of architectural and engineering concepts.
Client Feedback Collection:
- Gather feedback from clients regarding their experiences with the firm's services and communication.
- Document feedback and escalate issues or concerns to the appropriate departments.
Documentation and Record Keeping:
- Maintain detailed records of client interactions, inquiries, and resolutions in the customer relationship management (CRM) system.
- Generate reports on call center metrics and performance as needed.
Qualifications:
- High school diploma or equivalent.
- Basic understanding of windows base systems.
- Excellent verbal and written communication skills.
- Excellent verbal communication skills.
- Organizational and multitasking abilities in a fast-paced environment.
**Job Types**: Full-time, Part-time
**Salary**: $22.90-$27.10 per hour
**Benefits**:
- Company pension
- Dental care
- Extended health care
- Life insurance
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
**Education**:
- Secondary School (preferred)
Work Location: On the road
-
Call Centre Agent
3 days ago
Surrey, Canada True North Management Inc. Full timePassionate about helping people, providing great customer service, and working as part of a team? Then we want you here at True North Management Inc.! Our fast-paced call centre offers a friendly, diverse, and rewarding work environment with accessible, open and supportive team members and managers who are committed to your success. As a Call Centre agent,...
-
Cec - Customer Experience Centre Agent
2 weeks ago
Surrey, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...
-
Call Centre Representative
5 hours ago
Surrey, Canada Structures Stross Inc. Full timeSTROSS STRUCTURES offers above-average salaries, come meet us! We are experiencing exceptional growth so we are looking for people with potential to join our team. We recognize the value of talent and we value it highly. **Responsibilities** - Provide excellent customer service - Troubleshoot and resolve guest online ticketing issues - Update database and...
-
Leasing Agent
6 days ago
Surrey, Canada Realstar Full time***: The Leasing Agent works with the on-site Resident Managers and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. **WHAT WE OFFER...
-
Teacher On Call
Found in: Jobillico Premium CA C2 - 7 days ago
Surrey, Canada ApplytoEducation Full timeOur community acknowledges that we gather on the unceded Coast Salish territories of the Kwantlen, Katzie, Tsawwassen, and Semiahmoo First Nations. Southridge is an independent day school located in South Surrey, BC with 680 students enrolled in Kindergarten through Grade 12. We have a tradition of developing well rounded students with a balance of knowledge...
-
Teacher On Call
Found in: Jobillico Premium CA C2 - 7 days ago
Surrey, Canada ApplytoEducation Full timeOur community acknowledges that we gather on the unceded Coast Salish territories of the Kwantlen, Katzie, Tsawwassen, and Semiahmoo First Nations. Southridge is an independent day school located in South Surrey, BC with 680 students enrolled in Kindergarten through Grade 12. We have a tradition of developing well rounded students with a balance of knowledge...
-
Assistant Distribution Center Manager
7 days ago
Surrey, Canada Hempel Full timeThe Assistant DCM will support the Distribution Center Manager for the Surrey, CA location to ensure compliance with all processes and procedures and maintain operational efficiency. Additionally, they will provide customer service to walk-in customers. Here’s some of the other things you can look forward to - Operate forklift in the order of...
-
Autoplan Agent – Full-Time or Part-Time
Found in: Talent CA C2 - 2 weeks ago
Surrey, Canada Sussex Insurance Full timeSussex Insurance – 104 Ave, Surre y – is looking for a full or part time Autoplan Insurance Agent, Level 1 or 2 Licence with ICBC knowledge and minimum 3 months Autoplan experience. Duties will include, but are not limited to all aspects of ICBC insurance, first response to clients’ inquiries and phone calls, batching, ordering, stock...
-
Project Manager
3 days ago
Surrey, Canada DIVERSEcity Community Resources Society Full time**Job Title**:Project Manager, Survivor-Centered Systems of Care **Status**: Regular, Full Time **Hours**: 37.5 hours per week **Start Date**: ASAP** End Date**:March 31, 2024 **Date Posted**:March 7, 2023 **Closing Date**: open until filled **The Opportunity** Reporting to the Senior Manager, Health Promotion or designate, the Project Manager will be...
-
District Sales Manager
5 hours ago
Surrey, Canada Lawson Products Full timeOur sales team has been keeping our customers’ operations running efficiently for 65 years. From fire departments to cancer research centers, they make an impact in an array of exciting industries. We’re looking for a sales leader with the drive to manage a growing sales team. We are proud to be featured on Selling Power’s “50 Best Companies to Sell...
-
Store Technical Service Representative
2 days ago
Surrey, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions. Join us and grow your career with our retail team as a Store...
-
Team Administrator
1 week ago
Surrey, Canada Stewart Peddemors Personal Real Estate Corporation Full time**Peddemors Group at RE/MAX Colonial Pacific Realty Admin Job Description** In office Position Weekly Focus for Admin Role Client Focus and Team Realtor Support Financial and File Maintenance Social Media Admin Client Data Base Maintenance Realtor Updates Outreach to Network Responsibility List includes but not limited to the following. Answering...
-
Engineering
Found in: Talent CA C2 - 1 week ago
Surrey, Canada Streem Link Communications Full timeCommunications Engineer wanted…Streem Link Communications is looking for competent, energetic, confident engineers to provide high-level, technical expertise for both pre-sales and post-sales opportunities. Qualified individuals will possess good people skills and a strong background in TDM and IP based telephony, messaging and/or call center deployment...
-
Store Manager
2 days ago
Surrey, Canada SkipTheDishes Full timeJob Posting Description**Description**: Ever wonder what it takes to power a network? Technology, ingenuity, grit, and a steady input of snacks. As the Store Manager of an Order Fulfillment Center, you would be responsible for all facets of center operations and are accountable for the completion of accurate and efficient on-demand orders. The Manager...
-
Front Desk Administrator
4 hours ago
Surrey, Canada Macdonald Realty Ltd. Full time**Job description** **Front desk Administration - Macdonald Realty** - Work hours**: 9:00 a.m. to 5:00 p.m. Mon-Fri (full-time)**: - Location**:100-2429, 152nd St, Surrey** DUTIES AND RESPONSIBILITIES **Office Responsibilities** - Answer all incoming calls and transfer as necessary, maintain opening and closing phone procedures - Greet and assist clients...
-
HR Advisor
2 days ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $33.66 - $48.38 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our...
-
administrative assistant
Found in: Talent CA 2 C2 - 2 weeks ago
Surrey, Canada Sure Shot Learning Center Ltd. Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksEstablish and implement policies and proceduresRecord and prepare minutes of meetings, seminars and conferencesSchedule and confirm appointmentsManage training and development strategiesAnswer telephone and relay telephone calls and messagesAnswer electronic...
-
administrative assistant
Found in: Talent CA 2 C2 - 2 days ago
Surrey, Canada Sure Shot Learning Center Ltd. Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksEstablish and implement policies and proceduresRecord and prepare minutes of meetings, seminars and conferencesSchedule and confirm appointmentsManage training and development strategiesAnswer telephone and relay telephone calls and messagesAnswer electronic...
-
administrative assistant
Found in: Talent CA 2 C2 - 4 days ago
Surrey, Canada Sure Shot Learning Center Ltd. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish and implement policies and proceduresRecord and prepare minutes of meetings, seminars and conferencesSchedule and confirm appointmentsManage training and development strategiesAnswer telephone and relay telephone calls and messagesAnswer electronic enquiriesOrder...
-
administrative assistant
Found in: Talent CA 2 C2 - 1 day ago
Surrey, Canada Sure Shot Learning Center Ltd. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish and implement policies and proceduresRecord and prepare minutes of meetings, seminars and conferencesSchedule and confirm appointmentsManage training and development strategiesAnswer telephone and relay telephone calls and messagesAnswer electronic enquiriesOrder...