Service Advisor

6 months ago


Winnipeg, Canada Jim Gauthier Cadillac Buick GMC Full time

Job Description:
**Our customer focused Service Department is currently looking to add an experienced Service Advisor to join our team.**

Advisor duties include:

- Greet all customers promptly and addressing concerns and needs in a courteous manner
- Write customer repair orders using ERA Ignite
- Promote required maintenance
- Verify customer concerns with Technicians, ensuring that the customer's expectations are met.
- Obtain or update customer information in database
- Confirming warranty parameters are met with General Motors or extended warranty companies
- Checking for recalls/service campaigns/service actions and ensuring they are performed while the vehicle is in for service
- Provide the clients with regular information and update regarding the status of vehicle repairs
- Work with the parts department to determine parts availability and scheduling of future service appointments

**Requirements**:

- Attention to detail
- excellent verbal communication skills
- Be a team player
- Previous General Motors experience an asset
- Min. 5 years Service Advisor experience

**Why do you want to work for us**:

- Busy and energetic environment
- competitive wages
- Great benefits
- Continuous support and training
- **Premiere Dealership**

Pay: $3,000.00-$4,000.00 per month

**Benefits**:

- Dental care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 5 years (preferred)

Work Location: In person



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